Edwina G.
Lifter malfunctioned
We initially thought the lifters were great. Until one day, I was lowering the lifter and one of the motors on spooled. Thank God, we weren't standing underneath it. But all our Camping equipment, Some of it fragile, like solar panels, was Violently dumped on the ground. We contacted customer service and they were great to respond quickly And they promised to send out new motors. That was almost a month ago. We've called and emailed and nothing has happened since. I don't think I'd recommend these guys because they can't support their product