smartenergy.comReviews of smartenergy.com

Extremely misleading marketing and an unacceptable experience with SmartEnergy. They attract customers by advertising a $100 credit after six months, but that small incentive is nothing compared with the excessive electricity-supply charges customers may pay. My bill clearly shows what happened: * Penelec current charges: $131.43 * SmartEnergy current charges: $240.45 * Total electric bill: $371.88 SmartEnergy alone charged me $240.45—almost twice the Penelec portion of my bill. They were charging approximately $0.19 per kWh for electricity supply, separately from Penelec’s delivery and other charges. In my experience, this promotion felt like a bait-and-switch: advertise a $100 credit to get customers enrolled, then charge a high per-kWh supply rate that can cost them hundreds of dollars more. The promised $100 credit did not come close to compensating for the additional expense. Do not be distracted by the advertised reward. Check SmartEnergy’s exact price per kWh and compare it with Penelec’s current Price to Compare before enrolling. Review every line of your electric bill because SmartEnergy’s charge appears separately from Penelec’s charges. I strongly regret signing up. Based on my billing experience, I would not recommend SmartEnergy to anyone.

Don't waste your time with what this company promotes or tries to persuade the customer with superficial advertising that in the end becomes a scam. They promise or try to convince you that they will reduce or save you the percentage of the energy bill consumed when in reality they triple the value. They will insist until they can't and will want to call you or send you a gift card so that somehow the person accepts and it is better that you don't fall for that because that change will be very expensive for you. I say this from experience. I don't consider it fair that they want to deceive the other in that way, therefore, it is advisable to ignore what this company wants to promote and not fall into that trap. Don’t do business with them, they are abusers and thieves.

Misleading advertising. They get customers signed up with gift cards or false claims of lowering energy bill cost. But they are 200% expensive than normal energy providers. Maybe they are a green company but they are not marketing that. Instead they are advertising lowering electricity bills which is a 100% false claim. Their lowest rate per 1 KWh is ($0.17) is 283% expensive compared to my current supplier ($0.06).