Smartelitedeals is listed under IT & Communication.
Smartelitedeals (smartelitedeals.com) has 9 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Angelique E.
I buy 2 Pawolaf cooling mats large for my dog price € 127,00. The cooling mats do nothing and is not cooling. I send a e-mail and there is a manufacturing fault in the mats. I get a offer of 15% of the price for retourn or i have to send the mats back to China on my onw costs. Please do not buy with this compagny.
Brendan N.
Total scam - no order acknowledgement is a red flag. No order tracking. No response. Don't go near them.
john B.
Vindt het walgelijk om een bedrijf in slecht daglicht te zetten. Maar ik ben al sinds 2 maart aan het wachten dat ze mijn geld teruggeven of een nieuwe bel maar niks vragen of het adres nog klopt geef antwoord en hoor niks meer .alles gaat via costumer-star krijg dat het in behandeling is 3 tot 5 dagen nemen ze contact nou echt niet moet je zelf een bericht sturen nemen ze weer contact op binnen je raad het al nooit.1 ster is veel te veel
Gulhan
I purchased the LumiNexof red light therapy device from SmartEliteDeals. The product arrived with a basic manual, but no clear official safety or conformity certification such as a CE Declaration of Conformity. For a device intended to be used on the body, this raised concerns for me. When I contacted customer service, I discovered that the product was shipped from China, which was not clearly communicated at the time of purchase. The return process then became complicated because international shipping would be expensive. Customer service initially offered partial refunds of 15% and later 25% if I kept the product. When I requested a higher partial refund, it was declined. The only alternative offered was returning the product to China. While the support team remained polite in communication, the process felt difficult and not very transparent. I recommend that future buyers carefully check where the product is shipped from and what documentation is provided before purchasing.
Paul J.
bought a Lockgripo steering lock. It turned out to have a technical defect. I sent a photo and video upon request. Customer service responded promptly to my emails, until I indicated I wanted to cancel the purchase. The lock damaged my steering wheel. From that point on, I received no further response whatsoever.
Sofie
Absolute scam, please don’t order here. I bought walking sticks, plural. Received one, which falls apart and can thus not be used. Chinese product which does not reflect the original brand which is stated on the website.
Sharon G.
Ordered a camera from this company for my granddaughter, beginning of December they said would arrive by Christmas, it hasn't. I am so upset, at no point was I told it was coming from China could of cried when I realised, no reply to contact messages this is a complete sham site do not order from this company. Why are we not protected from sites like this?
Gerard
we are already waiting 6 weeks for the alertiox and still nothing delivered. No contact possible, not any reaction on mails, be careful when buying anything there
