Smart Carship LLCReviews of smartcarship.com

This is a fraudulent company, all the reviews are fake. DO NOT DEAL WITH THEM

I would give Smart Carship zero stars if this forum allowed it. This was the single worst customer service experience of my entire life. Their staff Zara and Alex misrepresented everything about my car pickup. They continued to try to change the terms of my contract. They doubled the coat of the car transport at the time of pickup, and tried to change the terms of the deal after they had my car in their possession. I would warn anyone thinking of using them to run the other way as fast as you can. I would call them criminals, but that is probably too nice.

Horrible company! Scammers, liars. Agreed on $845 signed contract. Delivery date they increased price by double. When I called to cancel they refused. Do not use them. Do NOT trust these reviews look on BBB!!!

Huge liars and scammers. They will not give you the real full price. They will continue to try to charge you more and won't refund a cent when you cancel.

worst company ever. came in with a great price, than more doubled even after we renegotiated the driver wanted more upon arrival this broker is a non American company that specializing in rip offs. They will lie to you and the drivers that they hire i never would use again

I had an awful experience with this company. I don't want anyone else to go through what I did. This was maybe my 6-7th time shipping my car in my life. 1. as you'll see by other reviews- they'll tell you you're locked in to one price, and then they'll bait and switch you for more money and blame it on the actual shipping company (smart carship is a 3rd party). Don't trust their guarantees. 2. They tell you you will have a 24-48 hour notice before a truck comes to get your car- don't believe that either. They're going to find whoever they can to ship it. I was given a 2 hour warning- I wasn't home. Because of this, they then found me different truck, but claimed this one was more expensive and I should've gone with the earlier one. I had to haggle them down, still paid $300 higher than the original quote. 3. Here's the kicker. The driver (after already having my car and en route to me across the country) was delayed 2 extra days for "water pump" issues on their truck. I missed work because of it (I travel for work). When I eventually got my car, and got it home, I noticed spray paint underneath my rear bumper. They hit and cracked my bumper. I don't know if they replaced it, or just patched and covered with spray paint. Sneaky as hell and wrong. I had signed my Bill of Laden already, not thinking to check underneath the car, though I did walk around all of the 4 sides. That's on me, but also on them for being dishonest. I don't think there was ever a water pump problem on their truck. SmartCarship scams like the rest, and when they said they'd help me with my claim, I got no call backs or anything. Shame on them All in all, I don't recommend this to anyone!!! Stay away if you can.

They claimed a truck would be here within the hour. Nobody showed up. I asked them to cancel my order so I could go to another provider but they've failed to do so and that means no other truck will take my order. They've screwed me over with both their incompetence and their obstruction

Do not trust this company. They violated the contract. We agreed on a detailed quote of $875 through email, signed the contract but on the delivery date, they nearly doubled the price without justification. Completely dishonest and unprofessional behavior.