Slumberland FurnitureReviews of slumberland.com

You choosing not to support Mike Lindell and MyPillow has earned you a negative review! I won't be supporting your brand since you don't support the brand of someone who's pro-America.

I WILL NEVER EVER BUY FROM THIS COMPANY AGAIN!! THEY PUT SCUFFS ON THE COUCH THEY DELIVERD. AND THE GUYS THAT DELIVERD IT PUT THAT IT WAS DELIVERD WITH SCUFFS IN THE INVOICE, THEY SENT A GUY OUT TO FIX IT BUT HE DIDNT HE SAID IT WAS PET DAMAGE. SLUMBERLAND SAID THEY ARE NOT GOING TO FIX IT AND WONT GIVE ME REFUND. BUYER BEWARE OF THIS HORSE SHIT COMPANY!!! THIS WAS THE NORTH BRANCH SLUMBERLAND

Slumberlands sectional furniture is garbage don't waste your money. The prices are equivalent to becker and hom and the quality isn't there. My sectional couch wasn't cheap and in under 3 years is completely junk.

Lodged a complaint about the terrible so called duck feather pillows I had the misfortune to buy but these ignorant and arrogant b****** do not even have the courtesy to respond. Not content with palming off THE MOST uncomfortable pillows ever THEY just ignore any correspondence. Arrogant or what???? These are NOT pillows they rustle and feel like they are filled with straw not feathers and charge £26 a pair. I have had better sleep on 2 x £3 pillows from a well known supermarket. I am seething that firstly Lumberland can palm this crap off and even more angry the arrogant b******* do not have the common courtesy to respond

We purchased a sofa and chair. Knowing the time frame to be delivered we were ok with that. The couch arrived dec 20. With no legs. They said they would be back in a day or two which didn’t happen. Waited til after the holiday and call which the sales rep didn’t show empathy or care. Well now we have to wait up to 6 weeks to just get the sofa legs. I am caring and really don’t write reviews but when you’re a salesman that doesn’t follow through. It make me frustrated and will not recommend or will purchase again.

I got a recliner with a five year warranty you down the road recliners doesn’t work no more so far it’s been a month and I still haven’t got parts to get the Sim fixed or anything and it took a lot of red tape just to go through and get this part done it’s not a very good place to be going. I don’t recommend this store to anyone.

Employees at the actual slumberland in west Des Moines IA are very nice and helpful but their online customer service is disappointing. Ordered a bed on August 11th and was never notified of any delays or back orders even during the online order. Me and my husband recently got married and are specially looking for a fully 100% wooden frame which I found through slumberland at an affordable price on sale with the help of an employee at the physical location. I didn’t have a big enough car so decided to order online. Reached out to customer service after 1.5 weeks and they said early November is when it will be back in stock, we have to sleep on a full size mattress until then. Customer service didn’t provide any partial refunds or discounts due to the wait and pretty much said they can’t do anything. I understand during Covid there were delays with inventory but I work in a company myself within customer service, this is not how a customer should be treated.

Slumberland repairs suck. First the furniture we got came broken and is garbage. And when after MONTHS they show up to repair it, they leave ALL the broken pieces in my living room and tell me it is MY job to get rid of the HUGE broken pieces. When I said it won’t fit in my trash bin I was told I would have to pay for trash removal. When I complained I was told this is slumberland policy which I verified. Yep. It’s their policy to make their customers pay for their trash disposal. Really nice. What a stupid joke. Worst service in the universe. Dont give them your money.