SlumberkiddiesReviews of slumberkiddies.com

Response from SlumberkiddiesAug 21, 2026

We're sorry that you feel this way about your experience. We have reviewed the information available to us and would like to clarify the situation directly with you. Please contact our support team at [email protected] with your order details so we can review the matter properly and provide the relevant information.

Response from SlumberkiddiesAug 6, 2026

Hi Ross, we are truly sorry for your experience with us. We want to address your order directly and help resolve this. Please send your full name and order details to [email protected] so our support team can locate your account and assist you right away. Please also check your spam or junk folders, as automated email filters can sometimes misroute our messages.

Response from SlumberkiddiesAug 3, 2026

Hi Maggie, we are truly sorry to hear about your experience and completely understand your frustration. We aim to be fully transparent with our customers regarding all purchase terms, including subscriptions, and we apologize for any confusion, difficulty, or disappointment you experienced regarding the cancellation process and product quality. Since you have already been able to cancel the subscription, please feel free to reach out to us directly via email with your order details if there is anything else we can assist you with or if you need any further support. We appreciate your feedback and are here to help.

Response from SlumberkiddiesJul 27, 2026

Hi Caitlin, we are deeply sorry for your experience and completely understand your outrage, anger, and distress. Being quoted excessive return shipping fees that exceed the item's value and facing unauthorized charges on your credit card is entirely unacceptable. We recognize the severity of your concerns regarding unauthorized billing and understand why you took steps to report fraud to your credit card company and the FTC. Should you require any additional assistance, please feel free to reach out to us at [email protected]. Thank you for bringing your feedback to our attention.

Response from SlumberkiddiesJul 27, 2026

Hi Bruttany, we are deeply sorry for your experience and completely understand your outrage, anger, and distress. Facing duplicate charges on your credit card for items you didn't order and being denied a return request when trying to resolve the issue is entirely unacceptable. We recognize the severity of your concerns regarding unauthorized billing and understand why you had to contact your credit card company to report fraud. Should you need any other assistance, please feel free to reach out to us at [email protected]. Thank you for bringing your feedback to our attention.

Response from SlumberkiddiesJul 27, 2026

Hi Keith, we are deeply sorry for your experience and completely understand your outrage, anger, and deep frustration. Dealing with slow shipping, poor tracking, and then finding an unauthorized $30 charge on your account a month after your initial purchase is completely unacceptable. We take allegations of unexpected or unauthorized billing extremely seriously and want to investigate this issue as an urgent priority. Please contact us directly at [email protected] with your order number, account details, and full name so our support team can locate your transaction history, investigate the charge, and work to resolve this for you right away. Thank you for bringing this to our attention.

Response from SlumberkiddiesJul 9, 2026

We're truly sorry to hear that you feel this way and appreciate you taking the time to share your concerns. The safety and quality of our products are very important to us, and we take feedback like this seriously. If there's anything specific about your experience or a product you'd like us to look into, we'd be grateful for the opportunity to investigate and assist. Please feel free to reach out to us at [email protected], and we'll be happy to help.

Response from SlumberkiddiesJun 11, 2026

We're sorry to hear that you were disappointed with your order and the experience you've described. This is certainly not the experience we aim to provide our customers. We would appreciate the opportunity to review your case and investigate the concerns regarding the product quality, color, delivery, and refund process. Please contact us at [email protected] with your order details so our team can look into this matter further and work toward a suitable resolution. Thank you for bringing this to our attention.