Slumber Cloud Reviews | Read Customer Reviews of slumbercloud.com

Slumber CloudReviews of slumbercloud.com

3.7113 reviews
Furniture Stores
93 S Jackson St #72994, Seattle, Washington

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Slumber Cloud

About Slumber Cloud

Slumber Cloud was founded to help more people on the planet enjoy a better night’s sleep. Since humans spend 1/3 of their lives in bed, Slumber Cloud provides solutions to the most aggravating sleep disturbances: overheating, being too cold or being uncomfortable. To help people feel more rested each and every morning, Slumber Cloud teamed up with innovators in the sleep industry, such as Outlast Technology, to create a line of products that help consumers fall asleep faster, have less sleep disturbances and get the best night of sleep possible.

Slumber Cloud (slumbercloud.com) has 113 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: slumbercloud.com
Website: slumbercloud.com
Category: Furniture Stores
Location: Seattle, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 57% of reviews.
Latest: Most recent review: February 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Slumber Cloud reviews

Showing 58 reviews with 5 stars · Clear filters

Tim & P.
Jan 13, 2015
Nacreous Mattress Pad
My wife and I were skeptical about ordering a cooling mattress pad, but to our pleasant surprise it has been working as described. It is nice and cool when you get into bed and keeps your body cooler through out the night. We have a temperpedic and it has always been hotter sleeping, this mattress pad has elevated the issue. We would recommend giving it a try if you are having issue with body heat. Ordering is easy online, shipping was quick and updates via email.
Response from Slumber CloudJan 13, 2015
Thank you for the recommendation, Tim & Patty. We love 5 stars from our customers and greatly appreciate your words. Heather
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Gary
Jan 3, 2015
very nice experience
my order was done very expeditiouslyI was very pleased with the outcome and the product was amazing
Response from Slumber CloudJan 6, 2015
Gary, Thank you for the kind review. We appreciate your business.
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Karen
Dec 20, 2014
Excellent and Trustworthy Company
I am extremely pleased with the excellent communication, quality of product , and shipping speed this company offers! Customer service and reliability is #1 priority for me when ordering online and Slumber Cloud delivered!
Response from Slumber CloudDec 21, 2014
Karen We are so happy you are pleased not only with the product but with our service. We are grateful for your 5 Star review. Have a great day and sleep well.
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Maria
Dec 16, 2014
I love my pillow
The first night that I used my new pillow I was able to sleep without getting up in the middle of the night soaked. I don't know what it is but it works great.
Response from Slumber CloudDec 21, 2014
Maria I'm so happy you didn't wake up soaked. This makes us very happy and is the reason why we do what we do. Just for your own knowledge, the technology is called, Outlast Technology. It was originally developed for NASA to help the astronauts deal with temperature fluctuations. It a phase change materials that absorbs your excess heat to help cool down the surface temperature of your skin, then if you need it, it will give some of the heat back to you to balance out the temperature. Pretty Cool, isn't it? Sleep Well and thank you again. Heather
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Elisabeth
Dec 12, 2014
I really like the cooling mattress pad worth the money!
I wish it came in a lighter color the blue shows through my fitted sheet.
Response from Slumber CloudDec 21, 2014
Thanks, Elisabeth. Thank you for the feedback on the Nacreous mattress pad you ordered. We are taking information like this for our future product developments and again it is appreciated. Heather
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debbie
Nov 25, 2014
Sleeping much better now, not waking up in a ball of sweat.
I was not sure how this would work, but our nights are a whole lot better now. I even got the pillow cases, they are wonderful. Thank you for a great products.
Response from Slumber CloudDec 2, 2014
Hi Debbie. To answer your question, it works but utilizing Outlast technology which was originally developed for NASA to help with temperature fluctuations in space. It was then reengineered to work with temperature ranges here on earth. The technology is called Phase Change Materials and we have found them to be much better than just standard wicking because it works to prevent heat build up instead of just pulling sweat away. Again, we are so thankful for your review and that you're so happy with your purchase. Heather
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Carol O.
Nov 19, 2014
Comfy,cozy comforter
it is well made and enhances the bedroom.The company is good to do business with,courteous,and well informed to help customers.
Response from Slumber CloudDec 2, 2014
Carol, thank you so much for your review. If there is anything else we can help you with, please do not hesitate to call. 855-482-8802
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Heather
Nov 10, 2014
Great Customer Service
I typically do not purchase bedding online so I have to admit, I called a few times to get all my questions answered and be assured that I could return the product if I didn't like it (I'd been burned in the past). Both the people I spoke with were very friendly, helpful and extremely knowledgable about sleep. I ended up buying the pillow covers and I'm so glad I did. We love them and I will definitely purchase from this company again. P.S. I also received a hand written thank you note (Who does that anymore?) It was such a nice thing to receive.
Response from Slumber CloudNov 10, 2014
Heather (Great name, by the way) Thank you for the very nice review. Diane and I are both very happy that you were pleased with the customer service and of course, your pillow covers. Thank you again for being our customer and we will be here when you're ready for your next order. HINT HINT, we have a great BLACK FRIDAY sale, which is not to be missed. Heather
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