Nordic G.
False advertising
Claims to be made of special cooling material, total BS! Claims Paypal will pay return shipping, but you tell them you want to return, they will insist you do all these ridiculous things to make this piece of crap work by then Paypal return shipping is no longer an option! BIGGEST WASTE OF MONEY!! I offered to keep the piece of crap for a discounted price, but they wanted me to pay for the return so they could "throw it away" or donate it! RIPOFF! Go buy a $50 mattress pad on Amazon and I guarantee you will be happier. Or better yet, do what I did, I finally found "the answer" go and pay the extra bucks for a ChiliPad, that thing is priceless. Stuck w/this garbage mattress pad and out over $200! Slumber Cloud you are a thieving organization with false advertising and HORRIBLE customer service that resolves NOTHING!

