Slumber Cloud Reviews | Read Customer Reviews of slumbercloud.com

Slumber CloudReviews of slumbercloud.com

3.7113 reviews
Furniture Stores
93 S Jackson St #72994, Seattle, Washington

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Slumber Cloud

About Slumber Cloud

Slumber Cloud was founded to help more people on the planet enjoy a better night’s sleep. Since humans spend 1/3 of their lives in bed, Slumber Cloud provides solutions to the most aggravating sleep disturbances: overheating, being too cold or being uncomfortable. To help people feel more rested each and every morning, Slumber Cloud teamed up with innovators in the sleep industry, such as Outlast Technology, to create a line of products that help consumers fall asleep faster, have less sleep disturbances and get the best night of sleep possible.

Slumber Cloud (slumbercloud.com) has 113 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: slumbercloud.com
Website: slumbercloud.com
Category: Furniture Stores
Location: Seattle, Washington
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 57% of reviews.
Latest: Most recent review: February 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Slumber Cloud reviews

Showing 14 reviews with 4 stars · Clear filters

Kristy
Dec 6, 2014
Overall pleased with my purchase
I purchased this mattress pad hoping that I would sleep cooler or at least not hot and through the night without having to feel for the "cold" spot, stick my feet out from under the covers, or pull off covers. I am giving this 4 stars as I have not been hot and I believe the pad has made a difference. It's only been 30 days and really the summer will be the true tell tale sign. At this point I would recommend this mattress pad as it's the closest thing I have found to a neutral (not hot or cold) nights sleep. I was close to returning the pad and ordering the $500+ one with the fan. A good nights sleep is "priceless" only if you've got the money. Stay tuned...
Response from Slumber CloudDec 21, 2014
Kristy, Thank you so much for taking the time to write a review for us. We are so happy you are getting some of that priceless sleep during the fall/winter months. We look forward to your review again this summer. All the best, Heather
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Jacquie D.
Nov 5, 2014
Comfortable
I really wished I had ordered a firmer pillow I got Medium which I usually buy. This one seamed a little softer than I prefer all the materials are top quality and would recommend to anyone
Response from Slumber CloudNov 10, 2014
Hello Jacquie I'm so glad you like the materials and for the recommendation. If the pillow is not working regarding the softness, we are happy to utilize our Slumber Cloud promise and make an exchange for you. Give me a call 1-855-482-8802. Heather
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Lois
Oct 30, 2014
Cooler but not perfect
Our Temperpedic bed sleeps hot & is a real problem for my husband. This mattress pad was our last resort and it has helped some. Although it is not as cool as suggested in the ads, it is better than what we had before.
Response from Slumber CloudNov 10, 2014
Lois - Thank for the honest feedback. We strive to make sure our customers are satisfied and we will look into the wording on our site about the coolness. We try not to over promise the benefits of Outlast and will have a closer look to make sure that is the case. Again, thank you for your feedback and your business. Heather
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Dana W.
Oct 30, 2014
EXTREMELY PLEASED (MOSTLY)!!!!
Absolutely LOVE the mattress pad. We have a deep, pillow-top mattress and have had difficulty finding a good fit when it came to a pad and sheets. SC pad fits perfectly and is holding its shape very well. The mattress pad earns 5 stars! I only gave 4 stars because I'm disappointed in the pillow purchased. In a very short time it has become very flat and uncomfortable. Not at all what I expected for the price.
Response from Slumber CloudOct 30, 2014
Dana, thank you for the 5 stars for the mattress pad. It is a top seller and I'm glad you're pleased. As for the pillow, we are sorry about it going flat. That shouldn't have happened and we would have gladly accepted it back for a full refund or sent you out a replacement with our Slumber Cloud guarantee. Feel free to contact me any time and I can find a way help make your experience better. Heather 1-855-482-8802
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Casey J.
Oct 29, 2014
Really quite good!
I was so excited to find these products...I had been so uncomfortably hot at night and was losing sleep every night. I got the mattress cover and the duvet. During the hot summer nights, it didn't keep me as cool as I had hoped however...good news! This fall has been a dream! We are sleeping so well. Maybe what we need to do is invest in the sheets as well for summer because, even though we use 100% cotton sheets, I have a feeling the non-cooling sheets will be the key for the hot summer nights being more comfortable.
Response from Slumber CloudOct 30, 2014
Great to hear and thank you for sharing your experience with us. We are running a Fall Promo if you would like to invest in the sheets FALL15 or keep us in mind for black friday... We just might be having a sale. Again, thank you for being our customer, Casey.
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Mary Ann S.
Oct 29, 2014
It seems to help me from getting hot.
I'm not 100% sure it works. I have had to wash it a few times and it doesn't seem as cool as it was when I first got it.
Response from Slumber CloudOct 29, 2014
Hi Mary. We are so happy to hear that it helping to reduce your overheating. That makes us happy. The technology (Outlast) should designed to last the lifetime of the product but if you have any issues after a few more washes, please feel free to contact us, 1-855-482-8802.
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