Specialized Loan Servicing (SLS)Reviews of sls.net

Shocking experience so far. My previously lender transferred administration of my mortgage to SLS earlier this year. I was first notified when I rec'd a letter from SLS saying my payment was due, nothing from the incumbent. Two weeks later I rec'd a letter from the incumbent explaining the transfer to the business! So, I set up direct payments, rec'd a confirmation email and thought everything was good. Middle of Feb I rec'd another letter saying I'd missed a payment! Direct Payments didn't get set up properly. So I repeated the process and thought ok all was good. But of course it wasn't. Today I rec'd another letter stating my last months payment wasn't rec'd but my direct payments were on file. I was then told that it takes 30 days, yes 30 days to process direct payments. Oh my, I hope this is just teething trouble. Your customer service is terrible.

No tienen buen servicio al cliente no les intersa. Ayudar al cliente tampoco tiene a sus empleados entranados para dar informacion ni dar buen trato a los.clientes solo les.interesa recibir dinero no recomiendo esta compania a.nadie.ya he tenido dos veces el mismo problema comemte el.herror y yo tengo que soliciomarlo.porque me.dicen que no pueden hacer nada .

would not recommend this mortgage service company they will give you the runaround for of your needs