Specialized Loan Servicing (SLS)Reviews of sls.net

WORSE CUSTOMER SERVICE THEY ARE SCAMMER DON,T GOO WITH THEY WILL THREAT ALWAYS IF YOU ASK ANYTHING WILL FU YOUR CREDIT OR THREAT ALWAYS NO ANYONE LISTEN TO YOU EVEN MAKE MORE HIRE PAYMENTS BE CAREFULL BE CAREFULL STAY AWAY

Horrible company!! Crappy run around service. Not prioritized at all. Treat you like absolute trash! Never again!

This company is terrible in every aspect. Avoid! Terrible customer service. Inept systems in place. Turnover is so high, they don’t even allow you a point of contact, even with issues ongoing for a month. BBB complaint made. Awful experience continues.

Stay AWAY! Absolutely horrid customer support. All they will do is read the script and do nothing to address an issue. I paid off my loan and have been trying to get the excess money back and close my account for two weeks and I have gotten nowhere. Zero response from them. My account now says that they will take $285 of the excess money even though I have a zero balance. All they do is make you jump through hoops trying to get anything done while doing nothing to help you. One of if not the worst companies that I have ever had the misfortune to deal with.

Can never call the customer service ...tried for several weeks nobody answers and if they do after 2 hours they hang up when they hear your voice afraid perhaps they will have to work! Also wrong reporting to Credit bureaus. Worse than calling welfare for free food or fema with the difference that with SLS you are paying them and paying good!!

This company paid the wrong property taxes. I got a delinquent notice on my taxes and contacted them. After 6 months of constant calls to them, I finally got them to pay our property taxes however for the last 9 months they increased our escrow amount $800 a month. They still have not refunded the overpayment on some one else's property taxes and I have called every 4 days to get runarounds, no call backs, (nice employees but never get someone who can actually do something). I will have to take them to small claims court. I was advised that if I quit making the higher escrow payment that they would suspend our loan. So we have borrowed on our VISAs at 30% to make the payment and still they keep promising call backs that don't happen and no refund. Find another company that you can trust to make the right property tax payment.

this company is a scam. they mismanage your funds and give you the run around after you busted them. I've been calling for months with no resolve. this company has raised my mortgage so high because of their error that i am in jeopardy of losing my house.

this company is a scam at best, if you want a company that cannot handle money or your escrow account this is the place for you, over charged for my taxes that I have to pay my self. customer service is friendly but does nothing, repeat over billing on transfers from my checking account.