Camille W.
I was looking forward to receiving my…
I was looking forward to receiving my winnings today because 3 different customer service people told me I would have it today. However still in processing and now have been told that I will be waiting a couple more days even thought guaranteed to have it today. They are a bunch of liars who have no intentions of paying out. No other casino I play with takes days to receive bitcoin payout, they all take literally minutes. This casino makes money of the wi nings the longer they hold on to them. Save your money or play somewhere where they actually give u your winnings
Response from SlotsandCasinoMar 17, 2026
Hello Camille, We understand how important it is to receive your winnings, and we can see how this experience may have felt frustrating. After reviewing your case, we can confirm that your withdrawal has been successfully completed within the timeframe communicated by our support team and outlined on our website. We’d also like to kindly highlight that weekends are not considered business days when processing withdrawals, which may impact the overall timing. We’ve reached out to you directly via email with further details regarding your transaction for full clarity. Your feedback is truly valuable, and we’re actively using it to continue improving our withdrawal experience. Best regards, Casino Experience Team ***UPDATE*** Hello Camille, We’re following up regarding your recent experience. As your withdrawal has now been completed and confirmed, we’re glad to know the matter has been resolved. We appreciate your patience throughout the process and your understanding while the transaction was finalized. If you feel that your experience has been addressed, you’re welcome to update your review at your own discretion. Your feedback is always important to us, and we truly value your perspective. Should you need any further assistance, our team remains available to help. Best regards, Casino Experience Team




