Kym B.
I have been trying to withdraw some of…
I have been trying to withdraw some of my winnings and it keeps denying me and telling me to contact customer service. Only there is none and that chat bot is useless this is a scam and I want the money I’ve won!!! You have no problem with the deposit but only when trying to withdraw. I need answers!!
Response from SlotsandCasinoJul 1, 2025
Hello Kym, Thank you for sharing your experience. We understand how frustrating it can be when a withdrawal doesn’t go through as expected. If a request is being denied, it's often due to a minor issue like a missing step, a pending requirement, or a small typo in the withdrawal details. Our support team is here to help walk you through the process and ensure everything is in place to receive your funds. When reaching out via live chat, you’ll first interact with our automated assistant — but simply typing “agent” will connect you directly with one of our representatives. We look forward to resolving this for you and seeing you enjoy your winnings soon! Best regards, Casino Experience Team




