KENNETH B.
If you win, they will cut you off from any bonus or promotion. Doesn't matter how many years you've played there. There is no loyalty with this casino.
They cut me off completely. No bonuses or promotions. They led me to believe the problem was software. I knew better and simply asked how much I has to deposit to get bonuses again. They couldn't answer. After trips to customer service they finally came clean. Fact that I've been a customer for years made no difference. I asked for my account to be closed and they did.



