Jeff
Most disappointing service
So I decided after much research to spend the big bucks for premium level boards. I was stoked in anticipation of getting my new boards. Upon arrival, the shipping box was pristine, no blemishes or water spots. However, the graphics on the boards looks like the pigment or stain had pooled and/or run down the boards almost like a spilled cup of coffee on a table. I have sent three emails with pics to the customer support over the last three weeks and have not even received an acknowledgment of their receipt. Don’t bother calling the company number because the phone tree says to select option “six” for customer support which does not transfer the call to anyone. For $300.00, one would hope for top quality workmanship and good customer support. They did keep sending me emails to please write a review but I really wanted to hold off until giving them an opportunity to make things right, so I could give a favorable review. Not to be I suppose. I even keep receiving email promos almost daily from their marketing staff trying to sell me other stuff…to which I sent replies and copies of the original emails with note of my frustration over lack of response. To no avail. Beware.
Response from Slick Woody's Cornhole Co.Jun 10, 2022
Jeffrey, thank you for your review. We understand your frustration but we clearly explained to you in an email sent directly from our art director that this was part of the artwork. We even sent you a screenshot of the actual art showing what the design looks like. In retrurn you did not respond to that email. We are sorry to hear you did not like the design. This design is actually one of our most popular designs and we have received many compliments for the design itself. We would gladly let you return the boards if you would like to exchange them for a different design.




