Jin L.
"30-Day Free Trial" Scam
I ordered their product because they advertised a 30-day free trial on their website. However, the product didn't fit my mouth — I couldn't even close my mouth with it on. When I reached out to request a return, they refused, claiming they couldn't accept it back due to hygiene reasons since it had been used. When I asked how someone is supposed to try the product without using it, they vaguely responded that the "exact terms can vary". Eventually, they offered only a 20% partial refund as a compromise, which feels completely unfair for a product they claim to stand behind. I ended up disputing the charge through Chase and reporting their website as a scam("Report a Phishing Page").



