SleepMD Anti-Snoring MouthpieceReviews of sleepmd.net

Just the worst company to deal with, presumably a dodgy drop-shipper operating as a digital nomad somewhere. Customer service is honestly comically bad, as if they're actively trying to have a laugh at your expense by sending ever more bizarre responses that demonstrate a complete lack of comprehension skills. Avoid at all costs.

If I could give them a zero I would. They had false advertising and I tried to return the items unopened. I sent multiple emails and they just went in circles with me. They would send me the return policy which states to email them to start a return. Then it was just back and forth with them continuously sending me the return policy. They are a scam and just want to steal your money.

Absolutely fraudulent. After my complaint about the device being huge I was informed that the ‘risk’ free guarantee doesn’t apply to ‘items on sale’ or once used. The thing is perpetually on sale and you don’t know it’s massive until you open it. As a result, the ‘risk’ free trail does not actually apply to the only product they sell.

This device is a cheap knockoff they obviously made for pennies and sold for major profit per device. It broke after one use. I emailed the company (IN CHINA) to see what I could do to fix it and they didn't even read my question, they just said no returns. This is just shy of a total scam. Pay extra and get SnoreRX. It actually works and they have a 30 day return policy, even if you have used the product and it ships from California. SleepMD ships from China(Long wait to receive) and is complete garbage.

Terrible product and a scam company

Please read terms and conditions. - The 30 night risk free…..this does not apply once you use / try the item. _ very bad marketing Thanks SleepMD

If zero stars were an option, I would choose that. This has been so disappointing and frustrating. I’m an average sized woman and this device is HUGE! There is no way I could get it in my mouth. I contacted the ‘company’ immediately and was told to mail it back for a full refund (as advertised). I was given a false address in China (confirmed by Canada Post). The return address on the original package is from Ontario. I have received several emails and told that this was a ‘sorting facility’. I have received several emails from someone, eventually offering a 20% refund. I have let them know that I will now be filing a dispute with Visa.

It looks like I got scammed...I ordered one and its coming from China. Will just throw it away, unopened. Edit : hard as a rock and broke the 3rd night