Suzanne B.
One of the tags works well
One of the tags works well. The other one worked for a week then stopped. Changed the battery but it won’t work now.
Response from Sleepets | Most Personalized Dog TrackerDec 14, 2023
Dear customer, We are sorry to hear that one of your AirPaw tags stopped working after a week. This is not a common issue and we apologize for the inconvenience. Please contact our customer service at [email protected] and we will be happy to assist you with troubleshooting or replacing your faulty tag. We appreciate your feedback and we hope to resolve this issue as soon as possible. Thank you for choosing Sleepets.