James C.
Everything went smoothly.
Everything went smoothly. Product was sent right out and received quickly.

At Sleep Direct our mission is to bring you the newest and best selection of CPAP machines, masks and equipment on the market. We strive to deliver you the best products available for sleep issues at the most cost effective prices, not limited by insurance barriers.
SleepDirect.com (sleepdirect.com) has 1,736 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Pharmacy & Medicine · Portland, Oregon
Excellent

Pharmacy & Medicine · Portland, Oregon
Excellent

Pharmacy & Medicine · Myrtle Creek, Oregon
Excellent

Pharmacy & Medicine · Ashland, Oregon
Great
Showing 108 reviews with 4 stars · Clear filters
James C.
Everything went smoothly. Product was sent right out and received quickly.
Ralph L.
Good service for the price. I will buying all my CPap supplies from sleepdirect in the future.
Edward S.
Arrived on schedule, setup was easy with only one hitch... I used the supplied parts and basically ended up creating a pump which emptied my humidifier chamber onto the floor as soon as I turned the cpap machine on. Totally my fault but the directions could be a bit clearer on that issue. As far as the SoClean itself... very pleased with the purchase and it's functions.
Gail G.
When I called to express my dis-satisfaction with the immediate call after I purchased my So Clean order, I was mocked by the woman who took my call. This order was a gift and CPAP comes up on my caller ID. She then disconnected my call before I was finished. I did call back and speak to a Supervisor to alert him to the rude and unacceptable behavior of this woman. Your calls are not recorded and that is a shame. She made me want to cancel my order. This is not the type of employee you want to have representing your company. Update-I was called by Greg W in response to my posting. It was refreshing to know that someone from the company cared how his clients are treated. The product and shipment were perfect. I can honestly say that now the customer service was too. Thank you Greg W.
Response from SleepDirect.comDec 17, 2018
Gail - I'm glad we had a chance to chat about your experience with our customer service member that called you after your order. I will personally look into this, as well as the caller ID issue (esp. this time of the year). Greg
Cheryl M.
Called cause I forgot to add adapter they made sure include in product fast delivery concerned and caring that there product meets your needs
Response from SleepDirect.comDec 16, 2018
Cheryl - happy we were able to get that part to you. Thank you again for shopping on our site.
JIM
Happy with product, so far.
Matthew
There was no apparent way to get help with Medicare covering the cost of the item.
Brad F.
Helps sleep cleaner