SleepDirect.comReviews of sleepdirect.com

I placed the order and 2 days later I was able to sleep with my new cpap. The salesperson recommended that I purchase the auto version. I'm so glad I did. And the device was on sale when I purchased it so it was cheaper than any other site I checked.

Great experience. Good communication. Item shipped and received very quickly.

On two separate occasions I called SleepDirect for information and assistance and received immediate help and accurate information. My orders were shipped on same or next day. This is what online buying looks like.

If you want a good purchasing experience with detailed explanation of product and pricing by a knowlegable sales representitive this is the entity to visit. Good answers, good products, quick delivery. I have made two purchases from SleepDirect and will use them for my future needs based on the excellent customer service I have received from them.

I don't often post online reviews --- a company or product must be either very poor, or absolutely top-notch for me to even consider posting a review. The customer service at sleepdirect has been outstanding for me! I contacted sleepdirect customer service for the first time 2 days ago. I contacted them by phone, because I hoped to speak to someone about the particulars of my bi-pap needs, and to ask questions about their products. The guys I spoke with, [names], treated me with respect, took the time to answer my questions, and even called me back a couple of times to help save me unnecessary shipping charges. I never felt that they were patronizing, or just going through the motions to get a sale. Well, two days after my first call to them, I have received my new bi-pap equipment, and I can already see that it's going to change my life for the better. The machine I replaced was very old, and after comparing it to my new machine, I realize just how obsolete it was. The price for the equipment at sleepdirect was amazing, as well! The amount I saved would be quite enough to warrant a great review from me, but the bottom line is that their customer service has won them a very loyal customer here. It's too bad that more companies don't treat their customers this well. It seems to be a lost art, but not for sleepdirect.

I've had a CPAP machine for several years and have used a regional provider for replacing face masks and tubing. Their prices seemed high and they bugged me with incessant robo calls to buy more of their products. When I needed a new face mask recently, I searched the net and discovered SleepDirect, discovering much lower prices. But what really sold me was their customer service. When called with a question, the gentleman who answered was honest, helpful and very personable. This is going to be my new go to provider.

were very helpful in answering my questions

Had some issues with shipping the wrong product, the staff stepped up and shipped the right order overnight at their expense. You will learn more about a companies character when their is an issue than any other way! This company is the real deal.