sleekehair.comFounded in 2017, SLEEK'E is the embodiment of every woman: beautiful, wise, elegant, and most importantly — she loves a great hair day!
sleekehair.com (sleekehair.com) has 426 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Claim this listingHair Care & Styling · San Francisco, California
Excellent
Hair Care & Styling · Rancho Cucamonga, California
Excellent
Hair Care & Styling · Corona, California
Excellent
Hair Care & Styling · Cupertino, California
Excellent
Showing 27 reviews with 1 star · Clear filters
Madi R.
I didn’t recieve my package
Response from sleekehair.comJan 24, 2023
Hi Madi, oh no! We apologize for the inconvenience. We know how frustrating it is to look forward for a hair package and it never arrives at your doorstep. We do see on our system that this was resolved. Please know that we will do our best for this to not happen again. Once again we apologize for this inconvenience ❣️
Dianne L.
No difference in my hair may be too soon to review.Only used a week
Response from sleekehair.comDec 1, 2022
Hi Dianne, we highly appreciate your feedback. Results can vary and they may take a little over a week to show. We advise continuing to use our shampoo and conditioner as instructed to see results. Once again we highly appreciate your feedback. If you have any questions or concerns please feel free to email us at [email protected], we will be happy to help. 🥰
Janine M.
I received a sample from Ipsy of the silke deep conditioner, repair therapy. So I ordered 4 jars of it. It doesnt have any smell & the product is not the same as what i had from Ipsy. I emailed the company & told them & their response was that it was unscented. Is it definitely not the same even the way it works is not the same!!!! That was my first & last order!! What a disappointment!!!!
Response from sleekehair.comApr 21, 2022
Hi Janine, Thank you for your review.😊 We are sorry to read about your current experience with our Silk'e Deep Conditioner Hair Mask.😔Due to a high demand of our scent being too strong we decided to make our masks unscented. But please be assure we are currently working on bringing back the scent back to our masks. As soon as they are in stock we will let you know. Once again we appreciate your feedback and will do the best we can to accommodate you.
Kimberly C.
Smell is gone
Mishelle K.
I ordered a 25 oz conditioner, and received a shampoo instead.
Response from sleekehair.comJan 7, 2022
Oh no! We apologize for the inconvenience. Please email us at [email protected] and we promise to fix the error made on your order
Ashley Jade R.
You guys didn’t send me half of the items I purchased. I emailed you guys about it and attached the photos like I was asked to and I still haven’t heard a single thing back from you guys. Unbelievably awful way to do business, especially with a returning customer for over a year now.
Response from sleekehair.comDec 15, 2021
Hi Ashley, We are so sorry you are disappointed. We sent you a few emails the last couple of days with the tracking number for your missing items. It appears you didn't see them. Your package is scheduled to arrive tomorrow via USPS, 9405511899220566 825904. Sorry for the inconvenience.
Cynthia G.
The products you sent does not compare to the full size products that I received from Ipsy. It does not have the same smell or conditioning results. I loved the smell. It stayed in my hair for 2-3 days. The products I received from my order didn't have any smell. I checked the deep conditioner and the leave in. Neither had the smell I was expecting. I don't know if I received old products or what. I am definitely 😡 unhappy and would like to know how to contact the company.
Response from sleekehair.comNov 18, 2021
Hi Cynthia, I'm so sorry to hear you are unhappy with the product you received. We recently changed the smell of our products to a less strong one, but the formula remained the same. It should work just as good as the Ipsy sample. Please contact us at [email protected] and we will try to make it right for you. Best, Maya
KM
I got the wrong item
Response from sleekehair.comNov 8, 2021
Hi! I'm so sorry to hear you got the wrong item. We will contact you shortly about this issue and will try to make it right for you. Best, Maya