Sky WellnessReviews of skywellness.com

Response from Sky WellnessJan 19, 2023

Hi Nikki.. I understand your frustration and I can help resolve any issues that you have. I looked up your order and I shows your last order was delivered yesterday. Please let me know via email if you have any questions [email protected]

Response from Sky WellnessJan 11, 2023

Hi Brittainy, Thank you so much for bringing this to our attention. I will have a new order sent out to you ASAP. You will receive a tracking number as soon as it is shipped. We will also add a little surprise for you for the inconveience.😊

Response from Sky WellnessDec 2, 2022

Thank you so much for bringing this to our attention. I will pull up your order and get you a new vape sent to you. So sorry for the inconvience.

Response from Sky WellnessOct 24, 2022

Keisha, We are really sorry for the inconvience of not receiving all your products at one time. The 30ct Energy softgels will be back in stock this week, as soon as we receive them we will ship them out to you.

Response from Sky WellnessSep 30, 2022

Hi Lilly, We are really sorry that you did not receive your order. I processed a refund and for the inconvenience I will be sending you out the Icy Freeze Cream free of charge. Feel free to email me at maryb@skywellness with any questions.

Response from Sky WellnessMay 13, 2022

Thank you for your review, Katie! So sorry you didn't receive your discount. We can quickly and easily take care of that for you! A customer service representative will reach out to you shortly.

Response from Sky WellnessApr 5, 2022

Hi Sarita - I am sorry to hear you have a concern about how your card was charged. I took a look at your account and it looks like prior to the completed order going through, there was an order attempt that didn't go through. As such, your card is reflecting a pending charge for that amount but the only charge that will be processed is the 1 charge for your completed order. If for some reason both charges move from pending to processed, we will absolutely refund a duplicate charge. If you have any additional questions, we'd be happy to help and we can be reached at [email protected].

Response from Sky WellnessJan 4, 2022

Hi Sally - thank you for letting us know. We checked tracking and your order was delivered to the mailbox at the address indicated on the order on December 21st at 12:01pm. Customer service is reaching out to you to see how they can help make sure you are taken care of.