Sky Wellness Reviews | Read Customer Reviews of skywellness.com

Sky Wellness Reviews | Read Customer Reviews of skywellness.com

Sky Wellness reviews

Showing 58 reviews with 1 star · Clear filters

Donna L.
Sep 15, 2024
I thought I was on a monthly order. All of a Isudden I stopped receiving my order. No warning -
I thought I was on a monthly order. All of assume
Response from Sky WellnessOct 14, 2024
Thank you for bringing this to our attention. I’m sorry to hear about the confusion regarding your monthly order and the lack of communication regarding its status. We strive to keep our customers informed, and it’s disappointing to know we fell short in your case. I’d like to help resolve this issue for you. Please reach out to us directly at [email protected], and we can look into your account and ensure you receive the products you need moving forward. Thank you for your patience, and we hope to make this right for you.
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Tone
Sep 10, 2024
I ordered a lot of these disposable…
I ordered a lot of these disposable vapes of Grandpurple. After opening the 4th leaky one in a freaking row that didn't work I throw the rest in the trash. What a huge huge mistake and waist of my very hard earned income. The Company must do better with this garbage.
Response from Sky WellnessOct 14, 2024
I’m truly sorry to hear about your experience with the disposable vapes and the frustration it caused. It’s unacceptable that you received multiple defective products, and I understand how disappointing it must be to feel like your hard-earned money was wasted. We take quality control very seriously, and I appreciate you bringing this to our attention. Please reach out to us directly at [email protected], and we will investigate this issue and work to resolve it for you. We want to ensure that you receive the quality you expect and deserve. Thank you for your feedback, and we hope to have the chance to make this right for you.
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Jeffrey P.
Aug 28, 2024
So I ordered a vape for sleep and it…
So I ordered a vape for sleep and it said it was delivered. But never was and when I called and emailed them they never responded back to me. I have never had this problem with any other company. So they kept my $24:00 dollars and never goa refund or replacement. Do not order anything from them.
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Keri N.
Aug 4, 2024
I paid for a CBD oil that was not…
I paid for a CBD oil that was not included in my last package and I am still waiting on my order.
Response from Sky WellnessOct 14, 2024
Thank you for bringing this to our attention. I’m really sorry to hear that the CBD oil you paid for was missing from your last package and that you're still waiting on your order. This is not the experience we want for our customers. Please reach out to us directly at [email protected], and we will investigate this issue immediately. We want to ensure you receive the product you ordered and make this right for you as quickly as possible. Thank you for your patience, and we appreciate the opportunity to resolve this for you.
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Chelsea H.
Jul 18, 2024
I probably should have read the reviews first…
I probably should have read the reviews before ordering because it seems this is a reoccurring problem. I ordered my pen on the 13th, it is the 18th and I still have yet to get it. Online it states “our goal is to ship within 1-3 business days… it’s possible to be delayed 1-4”. My delivery date was set to be a week later and got moved to 6 days later. When I contacted support because that is NOT 1-3 business days, they sent me a screenshot of my delivery date.?? I know the delivery date and that’s the problem. Sounds like they lie a lot about the 1-3 days and do not offer any refund or extra product. Very. Very. Disappointed. Won’t be a customer again.
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KL
Jun 18, 2024
If I could rate them a zero I would
If I could rate them a zero I would. This company has been completely unresponsive but they sure were quick to take my money. I’ve emailed multiple times and left a VM. All left without response. I placed an order 1 week ago and still have not received an update. But again, they are quick to take your money. DO NOT BUY from these scammers.
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Sarah S.
Jun 7, 2024
This company lies
This company lies! I've been trying to get ahold of them to do a return with no one getting back to me. I've emailed and called with no response. This is what they write "Returns & Refunds We take the quality of our products very seriously, and it is our goal to provide you with the best possible shopping experience. If you are not completely happy with your purchase, you may request a full refund within 30 days." I will NEVER buy from these liars again!!! 30 bucks down the drain! My own option DO NOT order from them!!!
Response from Sky WellnessJun 11, 2024
Hi Sarah, We absolutely stand behind our Returns & Refunds policy, and we're truly sorry that you had a bad experience. We hope we were able to correct the situation to your satisfaction. -Sky Wellness Team
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jace M.
May 28, 2024
Starting off it took me two weeks to…
Starting off it took me two weeks to get my vape. Then when I got it, it was dead and would not charge straight to the trash it went worst 23$ I’ve ever spent won’t be buying again unless refund or another vape that actually works
Response from Sky WellnessJun 11, 2024
Thank you for reaching out and letting us know about your experience. We're really sorry to hear about the trouble you had with your order. Waiting two weeks for your vape, only to receive one that doesn’t work, is incredibly frustrating. We definitely want to make this right for you. Could you please provide us with your order number? We'll either issue you a full refund or send you a new vape that works properly. Your satisfaction is important to us, and we appreciate your patience as we resolve this for you.
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