Nikki M.
Diary of a Mad Sky Device "Customer Support"...
Hey, All! So sorry to hear about your dreadful experiences!! I know mine has been No Picnic since I returned to using an Android device, but Nothing was Ever This Bad! I obviously just chose the Wrong Device! My experience with a Skypad device may be going downhill, as of today. My adapter broke (first one to Ever break on me),& I can't find Any replacement!! I'm just here watching my battery go to Blazes, & can do Nothing about it. There's No customer support,at all! I have a Skypad 10 tablet. Does Anyone know where I can get a replacement adapter? Also, when I bought the tablet (for $25 from a vendor who came to our building), he set it up with their service before he gave it to me. At the time, I expected it to be with our state's Lifeline free internet service, but it wasn't! It was through some other service who began to Charge me!! So, I signed up for the Lifeline service right away, turned OFF the Other service (through settings), & connected the tablet to Lifeline. Then, right away that other service started texting me that they weren't getting their 2nd payment, & the service was off on the tablet. I said, "Yes, I know. I've signed up with someone else who Doesn't Charge, & I Won't Need Your service, anymore!" Unbelievably...they actually Kept On texting me to try to Convince me to Stay with Them (As If there was Ever Any contest)! They eventually stopped texting after awhile. I didn't block them so I could see exactly what they were going to do, which was Nothing! I was Never Charged again! My tablet works fine. I just need another adapter. I have Several adapters in my tech bag, but amazingly None will Fit! I believe the Sky device people Purposely Use an adapter with an Unusually Wide plug head so we'd Only be Able to Buy from Them!! I'll keep looking, but if Anyone knows of an adapter that fits a Skypad 10, please let me know,here. Thanks much!! Nikki M.