SkycostumeReviews of skycostume.com

Going through the check out process I was shown another customers information. I proceeded to cancel my order best I could and contact my bank to report that my credit card may have been breached. Later in the day another customer called me letting me know they have been shown my information during checkout as well. The site is not secure to say the least. Beware!

I am beyond unhappy with this company. Placed a custom order before chinese new year, I understood that the company would be closed till February 6th, no big deal. I assumed it would mean that the processing time would start on the 6th or the 7th when workers returned, but it didnt. I had to email them over 12 times, didnt get a response for weeks until the 20th when I threatened to get a lawyer, they claimed they had a whole month off for chinese new year, but they never had any indication of that on their website. Then they told me that it would take 5 days to ship, even after I paid for 2 day shipping. Fast forward to today, I recieved the costume, opened it and looked at it, I knew immediately it wasnt going to fit. I gave them my measurements and even tacked on an extra 10 inches to each one because I know their size runs smaller, and this way, if it was too big, I could take it in no problem. But the costume was too small! Couldnt get the shirt over my shoulders, couldnt pull the pants up over my knees, it's completely useless! So not only did I pay almost $100 but I'm severely ticked!

I ordered my costume January 18th 2020. Here it its March 1st and nothing! I asked for a refund and only off to refund my shipping. So OUT OF LINE! DO NOT USE !!! BUYER BEWARE!!

Ordered our costume and 20 days later the order still had not been processed and shipped from China. They don't tell you on thier site it is shipping form China. I filed a complaint with Paypal and gopt a refund. Buyer beware

i ordered a Kotoko Utsugi cosplay 3 weeks ago. it hasn’t arrived and it said it’d be here within 7-15 buisness days. not happy at all. waste of $60

Purchased a costume that was too small, so purchased a second one and shipped the first one back. Have the tracking information with confirmation that it was delivered. The company refuses to acknowledge this and provide the refund.

This people are a scam. Don't order from them. I'm gonna sue them. Never send me my costume after paying 30 extra to ship my costume on time.

I read the reviews and chose not to believe everything that I read. I am sorry that I did not heed the warnings of others. If I could give zero stars, I would. I ordered 2 costumes in August. I did not receive them when they said they would arrive. I also paid for expedited shipping. I notified the company that I had not received the costumes. They stated that one was made and they were waiting on the other. They assured me that my costumes would arrive by the date I needed them. I received one of the 2 costumes. The one I received did not look anything like the picture. It was not remotely my size. It was a size more for a child. They put the costume in a clear bag and wrote the adult size on top. None of the props and accessories were with the costume as promised. I paid 149.00 for a costume I could have gotten at Party City for $39.00. I never received the other costume. I notified the company and have not received a response. Thank goodness I paid for these with my American Express card. I have filed a complaint with my credit card company and reversing the charges.