CarlesTSA
A scam
I bought two eSim, one for.China and the other one for.Thailand, neither has worked, it tells me that the QR provided by the supposed company is not a valid eSIM
Response from SkyaloDec 12, 2025
Hello Carles, Thank you for sharing your feedback. We’re sorry to hear about your experience and would genuinely like to help resolve this. We’ve asked for additional details via Trustpilot and invited you to contact our support team directly, but unfortunately we haven’t received any order information or follow-up from you so far. Without an order number or installation details, we’re unable to investigate what happened or confirm the installation status of the eSIMs mentioned. Our China and Thailand eSIMs are actively used by many travelers every day, and in cases where issues occur, we always provide a solution or refund once we’re able to review the order. If you’re open to resolving this, please contact us at [email protected] with your order number, and we’ll be happy to assist. Kind regards, Skyalo Support Team