Joseph R.
Still active, but support is nonexistent and payments do not work
I have used Skweezer for many months. To be fair, over the past two months, the site itself has mostly been working again for basic use, and it is clearly still being maintained and updated. However, the biggest problem is the complete lack of customer service. I sent an email about ongoing issues around six months ago and never received any reply. I also contacted them through LinkedIn many times and was originally told someone would get back to me within two days. That never happened, and since then, I have had no acknowledgement at all. Another issue is that the paid Premium and Diamond plans still do not work properly for me. Whenever I try to purchase one, the payment fails with an error. Their own billing FAQ says that if your card is declined, you should contact your bank and then email their support team at Skweezer's support email address if the issue continues. The problem is that support does not respond, so the advice is not very helpful in practice. Their billing FAQ also states that PayPal is no longer a valid payment method, further limiting options for anyone already having problems with card payments. So while the platform can still work for basic use, I cannot recommend paying for anything until they improve support and fix the payment process.



