Got suspended for watching class videos I guess???
Signed up. Watched 2 videos and half of a 3rd for class I signed up for. I had literally only watched videos...no interaction whatsoever...and they suspended me for violating community guidelines.
CA
Caryl
Skool supports men who rape…
Skool supports men who promote and teach hatred of women and promote rape. Is this where youurwant you child?
AZ
Andrey Z.
I will not purchase anything through Skool again
This was my first paid purchase through Skool, and after this experience I do not plan to ever purchase another product through the platform.
I paid $97 for access to a paid community/course sold through Skool.
Before purchasing, I specifically confirmed in writing with the seller that certain ready-made digital materials were included in the product. I received a clear written confirmation and made the purchase based on that confirmation.
After payment, I could not find or access the materials that had been specifically confirmed to me before I paid.
I also discovered only after purchasing that parts of the content were locked behind Skool's community level system, where users may be required to post, comment, receive likes and earn points in order to unlock content. These additional access requirements were not disclosed to me before I paid.
At that point, I expected Skool to provide meaningful buyer protection.
I contacted the seller and tried to resolve the issue.
I also contacted Skool Support, explained what happened, documented the problem and requested a full refund.
Neither the seller nor Skool resolved the issue for me, and I received no refund.
I ultimately had to contact my bank and open a dispute regarding the $97 transaction.
My main problem is not simply that I disliked a course. My problem is that I paid through Skool after receiving a specific written confirmation about what I was buying, encountered a problem after payment, and then found that the platform through which I paid did not provide me with an effective resolution.
As a customer, that completely destroys my trust in Skool as a place to purchase digital products and paid communities.
After this experience, I personally will not purchase another course, community or subscription through Skool.
I also have an audience of my own, and based on my experience I will advise my followers to be extremely cautious about making purchases through Skool and, personally, I would recommend using platforms with clearer buyer protection and refund procedures instead.
If Skool changes how it handles buyer disputes and provides stronger protection when paid products are not delivered as represented, I would be happy to reconsider my opinion.
But based on my experience today, I cannot recommend Skool as a platform for buyers.
RL
Rahil L.
I paid $19.00 for a membership in a…
I paid $19.00 for a membership in a community hosted on Skool ("%1 YouTube Kulübü") on August 6, 2026. After finding the course quality unsatisfactory, I requested a refund directly from the community owner. Instead of responding, the owner cancelled my membership and removed me from the group — without issuing any refund.
I filed a formal complaint with Skool support. A representative (Nisa) looped in the community's admin team, but they never responded. I sent two more follow-up emails over the following weeks, including a final demand, and still received no refund and no substantive resolution.
It has now been over two weeks with no outcome. Skool's support team acknowledged the issue but was unable (or unwilling) to enforce a refund from the community owner, effectively leaving me with no service and no money back. I've had to open a dispute directly with my bank to get my money back.
If you're considering joining a paid community on Skool, be aware that refunds are entirely at the discretion of individual community owners, and Skool's own support team has limited power to intervene if an owner simply stops responding.
SA
Sandi
Black Hole
Cult-ish. Poor customer service. Public humiliation. A Black Hole.
The CEO does not acknowledge Skool community owners as paying customers = so they don't have any quality customer service skills either. Skool does not allow us to leave reviews, but they recently forced a review feature onto our communities. Although this affects every community, they only allow reviews to be published by community owners with MRR communities = paid subscription members (the best selling monthly communities) and not for freemium communities. But the review feature will be on all, yet only members who pay a monthly subscription to be in your community can leave a review. Therefore, if you have a freemium community or even one-time payments, you'll get "no reviews" by your community regardless if someone wants to leave one or not. So it hurts some community owners.
When brought to Sam Ovens attention, he himself replied saying it's "our" fear holding us back vs. actually considering the feedback for a toggle option, etc. and any other opposing feedback or questions were shut down with rude, condescending, and unhelpful comments by him and his minions (Skooler Moderators, 🍑 kissers).
He also directly said to me on the Skoolers post relating to this review feature to "watch the video" in place of answering my question -- which was very rude of him to assume and an attempt to humiliate me because I did watch it and the answer in the video was not to my liking so I asked him directly and that was his answer. As if he can read minds. Why comment at all if that's what your going to say... as CEO.
I've paid them monthly for my community to be hosted on their platform and I spent a lot of my time creating content there for almost a year thus far.
I am changing platforms because Ovens and his admins to the Skoolers community - the only way other than email to access customer service - treat community owners (their customers) like they are stupid and incompetent when in reality - it is him who is unwise.
Any CEO who does not know how to respectfully answer questions, take feedback, or treat their customers well is not going to make it that far, regardless of how far they think they have.
They play favorites, suppress communities based on engagement, while pushing others. Being in a Skool community outside of my own is hell. Notifications don't stop. All day. It's like a rabbit hole.
The communities that are successful are successful because they had a pre-existing fan-base or community and are their own bosses basically -- not because of petty Sam Owens and his virtual patronizing bullies.
Sitting on his high horse, and he can't even see the need for "Skool" is not high at all in our world.
It is not better than social media. It's worse. It's a replacement for social media. It's like a cult. A black hole with a toxic inner-culture.
GM
Georgina M.
Decided to try the 14 day free trial…
Decided to try the 14 day free trial onely it's not a free trial they want your bank details , the sight is rubbish so after 1 day I tried to close account and there's no option, contacted support they sent me an email telling me free trial cancelled then they tried to charge my account for the membership. Meening they still have my Data and did not delete my account
KI
Kieren
moderators spamming members with rules…
moderators spamming members with rules and regs
LB
Lola Boix S.
Mi experiencia con esta plataforma ha…
Mi experiencia con esta plataforma ha sido muy negativa. Me puse en contacto en repetidas ocasiones para trasladar mi preocupación sobre determinados contenidos relacionados con bienestar y salud mental que, desde mi punto de vista, carecen de suficiente base y rigor. También manifesté dudas sobre la formación y acreditación profesional de la creadora del contenido, así como sobre enseñanzas que considero potencialmente irresponsables o inadecuadas en un ámbito tan sensible.
Realicé el pago anual a través de la plataforma porque el precio resultaba más económico y entendí que Skool actuaba como una empresa intermediaria fiable. Sin embargo, cuando intenté recuperar el dinero meses después debido a mi desacuerdo con el servicio recibido, la plataforma se limitó a contactar con la creadora del contenido y, ante su negativa, no ofreció ninguna solución, garantía ni mediación efectiva.
Como consumidora, la sensación de desprotección ha sido total. Considero preocupante la falta de supervisión, transparencia y mecanismos reales de actuación en este tipo de servicios. Personalmente, no recomendaría esta plataforma para contratar formaciones relacionadas con bienestar o salud mental.