This service is terrible. I ordered 2 different orders of pho, 2 appetizers and a drink. The whole order was duplicated twice! On top of that, when we got the order home we were missing:
-Side order of tripe
-2x extra basil
-2x extra chili oil
-steak
-flank
-MPM Rolls
So we essentially paid 3 times and got half of what we ordered. We have tried calling their customer service number multiple times and have received only confusing and unspecific reassurances
. I’ll never use Skiplinow.com to order anything again.
NH
Nina H.
It was very easy to use
It was very easy to use, people are very helpful, they even helped make my menu.
EN
Ellie N.
Excellent service
Customer service was very helpful and quick to help.
TT
tú T.
Good service
Good service
VV
Vivian V.
Reliable and user friendly experience
I had a great experience with Skipli. Their service is incredibly user-friendly and efficient, making the whole process smooth from start to finish. Highly recommend!
RR
Robin R.
Terrible service
Terrible service
HA
Harry
Terrible partnership experience, poor customer service, thief, and scamer.
1. Poor customer service, as a restaurant owner who trusted Skipli, and used their service, received 0 support and they have successfully, completely ruined their reputation. I had a customer who ordered a delivery through their platform, due to the delivery mishandling, the drink was all over the foods, customer called me and asked for refund, which I did, I then contacted Skipli with the issue, they informed me they will create a claim, and refund me back, months later, nothing happened, contacted again, start to kicking the balls.
2. I had to transfer the ownership to a family member due to I am heading the military basic training, had to cancel their service because the family member does not speak their language, nor english. took them a month to stop the receive orders, and 2 months later, family member told me they got tons of calls questioning them why the online ordering platform is not working, they had to hire someone to answer these questions, caused a lot problems, I contacted them again, asking why the website is still on, I thought we have deactivated the service, so you should disable the link, they said, the current owner needs to contact them, which I never heard of, this is something left with pervious business, not the current business owner, which sounds pretty ridiculous. I still informed the new owner, which emailed them, and they offering the new owner $2000 to buyout the domain, in order to disable the ordering link and the website, that start to becoming a little nasty, terrible, and unfair business, no wonder why people keep reporting them stealing driver's tip, THEY ALSO STEALING BUSINESS'S TIP AS WELL! no wonder why they will not start a google business page for themselves, because people will see a new 2 star business who is trying to do the business. Not recommend, and will not work with them anymore, keep your $2000 domain, keep the ordering link open, and hope the best to you.