SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx reviews

Showing 170 reviews with 4 stars · Clear filters

Donna L.
Nov 7, 2025
Bit of a rocky start but taken care of immediately!
The website needs to be looked at since I was charged for 2 different types of meds BUT Annabelle and Patricia were very good about calling me and getting things refunded for one of them and then getting me on my way! I know doctors review this because I have one kidney and they want medical clearance from my doctor, which I appreciate!!
Response from SkinnyRxNov 7, 2025
Thanks for your patience with that billing issue – we're looking into it! Really glad Annabelle and Patricia got you sorted out. And we appreciate you understanding the medical clearance. With one kidney, we want to make sure everything's safe for you! Thanks for giving us a chance to make it right. Reach out anytime!
Report
Customer
Nov 6, 2025
Was very easy when working with your…
Was very easy when working with your live representative. Still have an issue with starting with a reduced dose as I have been using the medication for 5 months
Response from SkinnyRxNov 7, 2025
Thanks for the feedback! So glad our team made things easy for you. We totally get the frustration about starting with a reduced dose when you've already been using it for 5 months – that's annoying! Please reach out to our support team and let's see if we can work something out for you. Really appreciate you!
Report
Jefferson S.
Nov 4, 2025
Erwin was amazing
Erwin was amazing, very helpful.
Response from SkinnyRxNov 5, 2025
Thanks so much! Really glad Erwin could help you out – we'll make sure he knows! Quick question: we'd love to earn that 5th star next time. Was there anything we could've done better? Appreciate you!
Report
Sat
Nov 4, 2025
Excellent and timely customer service.
Excellent and timely customer service.
Response from SkinnyRxNov 5, 2025
Thank you so much for taking the time to leave us a review! We're thrilled to hear that our customer service met your expectations and that we were able to help you in a timely manner. We noticed you gave us 4 stars, and we'd love to know what we could do to earn that 5th star from you! Your feedback helps us improve and serve you even better. If there's anything specific we could have done differently or any way we can enhance your experience, we'd really appreciate hearing about it. Thanks again for choosing us – we truly value your business!
Report
Kristen
Nov 4, 2025
Patricia took my call and she was very helpful…
Patricia took my call and she was great, answered my questions and took steps to resolve my issues with the company. She was very helpful. As to the business itself, we shall see how I feel at the 6 month mark. So far I am seeing no results but as I said, Patricia definitely helped me and I felt like she took steps to rectify my concerns and I will stick with it a while longer.
Response from SkinnyRxNov 4, 2025
Thank you for the kind words about Patricia - we'll definitely share this with her! She's going to be so happy to hear she could help. We totally get why you held back on the fifth star. You haven't seen results yet, and that's fair. We appreciate you giving us more time to prove ourselves, and we're committed to making sure those next few months count. If anything comes up before the 6-month mark, just reach out. We're in this with you!
Report
Marc
Nov 3, 2025
Patricia conducted a very professional…
Patricia conducted a very professional and thorough review of the program and available support.
Response from SkinnyRxNov 4, 2025
Thank you for the kind words! We're so glad Patricia could give you a thorough overview of the program and support options. She's wonderful at what she does, and we really appreciate you taking the time to share this feedback!
Report
Ellie’s M.
Nov 3, 2025
Patricia was very helpful with…
Patricia was very helpful with assisting my cancellation. As far as the meds can’t really say as I only used for one month. Will restart again once I’m able to and hopefully see good results
Response from SkinnyRxNov 4, 2025
Thanks for the feedback! So glad Patricia could help you out. We hope you'll give it another try when you're ready—one month is pretty short to see real results! Quick question though—what would've made this a 5-star experience instead of 4? We'd love to know!
Report
Michelle H.
Nov 2, 2025
Patricia was extremely pleasant and…
Patricia was extremely pleasant and helpful. She took the time to ensure my privacy (very much appreciated) and worked to find a solution to my request.
Response from SkinnyRxNov 4, 2025
Thank you for the kind words! We're so glad Patricia took great care of you. She really does go the extra mile, especially when it comes to protecting your privacy. We appreciate you!
Report