SkinnyRxReviews of skinnyrx.com

Response from SkinnyRxJul 19, 2024

Thank you for your positive feedback about Aimee's service. We're pleased to hear that she provided helpful and patient assistance with your new dose and card issues. Our team strives to offer attentive support, and it's great to know Aimee guided you through the process with kindness. We appreciate you taking the time to share your experience and will pass along your compliments to Aimee. If you need any further assistance, please don't hesitate to reach out.

Response from SkinnyRxJul 19, 2024

Thank you for your wonderful feedback about your experience with Mike and our company. We're delighted to hear that Mike provided such attentive and helpful service when reaching out about your incomplete order. It's great to know that Mike was patient, kind, and thorough in answering all your questions. We strive to ensure our customers feel comfortable and confident when starting their program, so we're pleased that Mike succeeded in making you feel this way. We're glad you appreciate our 24/7 support at no additional cost. This is indeed an important part of our commitment to partnering with our customers throughout their journey with us. Your confidence in achieving good results is encouraging to hear. We're excited to support you every step of the way as you begin your program. Thank you again for taking the time to share your positive experience. We look forward to working with you and helping you reach your goals.

Response from SkinnyRxJul 17, 2024

Thank you for your positive feedback about Amy. We're glad to hear she provided clear explanations and helpful assistance. We appreciate you taking the time to share your experience, and we're excited for you to begin the process. Please don't hesitate to reach out if you need any further support along the way.

Response from SkinnyRxJul 17, 2024

Thank you for your positive feedback! We're delighted to hear that Nelvie provided excellent service and was able to answer all of your questions. Our team strives to be helpful and informative, so it's wonderful to know that Nelvie met your needs. We appreciate you taking the time to share your experience. Please don't hesitate to reach out if you have any other questions or if there's anything else we can assist you with in the future.

Response from SkinnyRxJul 17, 2024

Thank you for sharing your experience with SkinnyRX and their representative, Roel. We're glad to hear that your initial interaction was positive and that Roel was professional and respectful of your time. We appreciate your feedback on Roel's approach, particularly his kindness and patience in addressing your concerns, the informative nature of your conversation, his understanding when you needed to postpone the discussion, and the absence of pushy sales tactics. Your review highlights our commitment to providing excellent customer service and ensuring that potential clients feel comfortable and well-informed throughout their decision-making process.

Response from SkinnyRxJul 17, 2024

Thank you for your positive feedback about Mark Gil Cachero. I'm glad to hear you had such a great experience. Here's a potential response to this review: We're delighted to hear about your excellent experience with Mark Gil Cachero. It's wonderful to know that his knowledge, politeness, and willingness to go the extra mile made the process easy for you. We take pride in providing outstanding service, and your feedback confirms that Mark is truly living up to our high standards. Thank you for taking the time to share your thoughts - it means a lot to us and helps others know what to expect. We look forward to serving you again in the future!

Response from SkinnyRxJul 17, 2024

Thank you for taking the time to share your experience with SkinnyRx. We're thrilled to hear that Aimee provided such excellent service. Our team strives to be friendly, helpful, and knowledgeable, so it's wonderful to know that Aimee exemplified these qualities during your interaction. We understand that patients often have questions and concerns, and we're glad Aimee was able to address yours thoroughly and put your mind at ease. Your comfort and confidence in our care are very important to us. We appreciate your friend's recommendation and are grateful you chose to contact us. Should you have any further questions or needs, please don't hesitate to reach out. We look forward to continuing to provide you with top-notch care and service.

Response from SkinnyRxJul 17, 2024

Thank you for your positive feedback about Mike! We're thrilled to hear that he provided such excellent service and was able to thoroughly answer all your questions. Our goal is to ensure customers have all the information they need to make the best decision, even if that means not making a purchase. Mike's ability to change your perspective demonstrates his product knowledge and commitment to customer satisfaction. We appreciate you taking the time to share your experience with us.