SkinnyRxReviews of skinnyrx.com

Response from SkinnyRxJul 17, 2024

We apologize for any inconvenience you've experienced. We encountered an issue with our system, but I'm pleased to inform you that it has now been fully resolved. To ensure we don't cause any further disruption, we'd like to add your phone number to our do-not-call list. Could you please email us at [email protected] with your full name and phone number? This will help us update our records accordingly. Thank you for your understanding and patience. If you have any questions or concerns, please don't hesitate to reach out.

Response from SkinnyRxJul 15, 2024

Thank you for your inquiry about semaglutide. It's important to understand that while this medication can be effective for weight loss, results vary from person to person and significant changes are typically not seen after just one month of use. I do want you to understand that just like any medication or supplement it does take time to build up in your system. Most semaglutide patients during weeks 1-4 notice suppressed appetite and feeling full. The real weight loss that's significant starts week 5-20.But, it’s also important to know how Semaglutide works. Semaglutide is approved for weight loss use alongside a reduced-calorie diet and increased exercise in adults. Consistency is key to weight loss on Semaglutide. I know if you give it more time and continue to exercise as well as decrease your calorie intake you will reach your weight loss goals. I've reviewed your records and note that you've been taking semaglutide for one month now. This is an important milestone in your treatment journey, but it's still early in the process. If you need any further assistance please do not hesitate to contact us.

Response from SkinnyRxJul 17, 2024

We have spoken with you yesterday regarding your account, and we're pleased to confirm that the matter has been resolved to your satisfaction. We always aim to provide the best possible service and make things right for our patients. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your patience and understanding. We appreciate the opportunity to address your concerns and ensure your continued care.

Response from SkinnyRxJul 12, 2024

Thank you for bringing this to our attention. We greatly apologize for the inconvenience caused. To ensure we do not contact you further, please send an email to [email protected] with your name and phone number. We will add or confirm your information on our do not call list to prevent any future contact from our company. We appreciate your understanding and cooperation in resolving this matter.

Response from SkinnyRxJul 10, 2024

We understand your concern about any potential delay in your order. If there has been a delay, it's likely because our team has been trying to reach you for additional information required by our medical team to determine your eligibility for the medication. Typically, when the intake form is complete and our team has all necessary information, there's no delay. In such cases, once approved, the medication is shipped out the next day via overnight FedEx. To resolve this issue and assist you with your account, please contact us at [email protected]. We're here to help rectify the situation and ensure you receive the best possible service. Thank you for your patience and understanding. We look forward to addressing your concerns promptly.

Response from SkinnyRxJul 9, 2024

We deeply regret the inconvenience caused by the repeated calls. Your feedback is invaluable to us, and we have taken immediate steps to address the issue. We have added your number to our Do Not Call list to ensure this does not happen again, and we have also fixed the system error that led to the multiple calls. Thank you for your understanding and patience.

Response from SkinnyRxJul 9, 2024

We apologies for any confusion on this matter. Our current process requires you to pay the fee upfront and complete our intake form. Our medical team then reviews your answers to determine if you're eligible for the medication. For safety reasons, we cannot prescribe this medication if you are over 65 or have certain health conditions. If you're not eligible, we process a refund immediately. However, it may take up to 3 business days for the refund to appear in your account, depending on your financial institution. This approach ensures we can thoroughly assess your suitability for the medication before proceeding. If you have any questions about this process or your specific situation, please don't hesitate to ask.

Response from SkinnyRxJul 9, 2024

We sincerely apologize for the delay in delivering your semaglutide prescription. The delay stemmed from the recent initiation of applications in California, causing unforeseen fulfillment delays. Rest assured, we have now streamlined our processes to ensure swifter deliveries in the future. Your medication has already made its way to you based on what we can see from the tracking information on your file. If it has not arrived yet, please feel free to contact us at [email protected] so we may better assist you. We appreciate your understanding and patience during this transitional phase. The packages are shipped overnight via Fedex. Should you have any queries or require assistance, please feel free to contact us. Thank you for choosing SkinnyRX.com.