SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx reviews

Showing 213 reviews with 1 star · Clear filters

Joshua C.
Aug 2, 2024
Do you guys compound this medication…
Do you guys compound this medication yourselves or go through a supplier? Someone’s getting sued and I want to know who?
Response from SkinnyRxAug 2, 2024
Thank you for taking the time to leave a review. We apologize, but we were unable to locate any records matching your information in our patient database. If you believe there may have been an error, or if you need any assistance, please don't hesitate to contact our support team at [email protected] or contact us via phone at 888-979-9580. We'll be happy to help resolve any issues or answer any questions you may have. We appreciate your feedback and hope to have the opportunity to serve you in the future.
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Madeline
Aug 1, 2024
VERY DISAPPOINTED!!!!!
I've taken 3 doses in 3 weeks and I've GAINED 5 POUNDS!!!!! VERY DISAPPOINTED!!!!! I'm going to stop the subscription and discontinue use.
Response from SkinnyRxAug 2, 2024
Thank you for taking the time to leave a review. We apologize, but we were unable to locate any records matching your information in our patient database. If you believe there may have been an error, or if you need any assistance, please don't hesitate to contact our support team at [email protected] or contact us via phone at 888-979-9580. We'll be happy to help resolve any issues or answer any questions you may have. We appreciate your feedback and hope to have the opportunity to serve you in the future.
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Allison C.
Jul 28, 2024
Harassment Level Phone Calls
I was looking for pricing and I had to enter name email and phone number. I now receive 15 to 20 calls a day from them. I would never use skinnyrx because of this.
Response from SkinnyRxJul 29, 2024
Thank you for your feedback. We apologize for any inconvenience our calls may have caused. We can remove you from our calling list promptly. To ensure this happens, please send an email to [email protected] with your phone number and a request to be taken off our call list. We will take immediate action upon receiving your email. We appreciate your patience and hope to resolve this issue quickly for you.
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Anne D.
Jul 26, 2024
DONT DO IT!
They said it was from a local pharmacy but it came from the other side of the country! It shipped 8 days ago and still hasn’t arrived. I’ve been hung up on several times and now they are only offering a 50% refund. This place is a SCAM! DONT DO IT! Edit: They said below that my preference was a “local pick up option” and that is not true. I was told the medication would be shipped from a local pharmacy and that is what I expected. I never asked to pick it up. The meds finally arrived after 15 days and it went straight into the trash. It needs to be refrigerated and it felt like it just came out of the oven. I found an email for this scam company and only after threatening to post horrible (but true) reviews on every forum I could find, they refunded all of my money.
Response from SkinnyRxJul 26, 2024
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced. We want to clarify a few points: We recently began accepting applications in your state, which may have caused some initial confusion. Our shipping schedule is Monday through Thursday to ensure timely delivery. Unfortunately, we don't currently offer a local pickup option. We understand this was your preference, and we apologize for not meeting your expectations in this regard. To maintain the medication's effectiveness, we package it with ice packs for cold shipping. We've issued a full refund to you. We hope this allows you to continue your weight loss journey, possibly with a local provider that better suits your needs. We appreciate your understanding and wish you the best in your health goals.
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Cindy C.
Jul 25, 2024
Roel was not good
Roel was not good. He did not give me all the pertinent info that was necessary. Beware of the sales team.
Response from SkinnyRxJul 26, 2024
Thank you for sharing your experience. We take all feedback seriously and are disappointed to hear that your interaction with Roel did not meet your expectations. We strive to provide thorough and accurate information to all our customers. I would like to learn more about what specific details you felt were missing from your conversation with Roel. This will help us improve our training and processes. Our sales team is committed to transparency and customer satisfaction. We'd appreciate the opportunity to address your concerns directly and ensure you have all the information you need. Please contact our customer service department at [email protected] so we can discuss this further and find a satisfactory resolution. We value your business and hope to have the chance to regain your trust.
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Ellie
Jul 22, 2024
Signed up due to TikTok
Signed up due to TikTok, but found it to be unreliable after other reviews. I've blocked every caller and yet, they keep calling me. I've had 5 calls in the last 24 hours, unsolicited. Very annoying and definitely does not make me want to go through them. I will be going with another company instead.
Response from SkinnyRxJul 23, 2024
Thank you for your feedback. We deeply regret the inconvenience you've experienced with our service. We take your concerns seriously and understand your frustration with the repeated calls. We'd like to address this issue immediately. If you'd prefer not to receive any further calls from us, we would be more than happy to place your number on our Do Not Call list. To do so, please send an email to [email protected] with your phone number, and we'll process your request as soon as possible. We appreciate you taking the time to share your experience, as it helps us improve our service. We're sorry we didn't meet your expectations and understand your decision to choose another company. If you have any further concerns or questions, please don't hesitate to reach out.
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Justine
Jul 19, 2024
WRITING RX WITHOUT A DR APPT
This company writes prescriptions without a doctor's appointment or phone consultation. They get your money first then without your knowledge ship it with the vile and Zofran pills again without even speaking with a doctor. So if you want to put your health at risk then this company is for you. My advice DO NOT DO IT. Response to your reply: I've caught you lying because when I asked to speak with a doctor I was told I'd have to make an appointment. Now you're saying you can't provide 1:1 consultations due to cost. When I asked today for the doctor's name, the state they practiced in, and NPI # zip was told that information wasn't available to me. SO you're straight up lying to the general public.
Response from SkinnyRxJul 19, 2024
We understand that many of you are seeking affordable options for your medications, including semaglutide, and we are committed to providing you with the best possible care at a reasonable cost. Our process involves a thorough review of your intake forms by our experienced doctors, who then prescribe medications based on your specific needs. This ensures that you receive safe and effective treatment tailored to your health profile. However, to keep our services affordable, we are unable to offer one-on-one consultations with our doctors. Personal consultations require significant time and resources, which would increase the overall cost of our services. We encourage you to discuss any concerns or questions you may have with your own healthcare provider, who can offer personalized advice and support. We appreciate your understanding and cooperation as we strive to provide high-quality care at a price that is accessible to everyone. Thank you for choosing SKinnyRX.
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Tawsha G.
Jul 18, 2024
Run run run as far and fast as you can…
Run run run as far and fast as you can away from this company!! Do NOT trust a word they say! For 4 months they have screwed up my prescription!! They have yet to make it right. Their so called supervisors will tell you everything you want to hear but do not follow up on their promises. Supervisors do not even follow up with you as they promise. Kevin promised me the problem would finally get fixed for good by the end of the day.... 3 days ago!! No call back Monday, no call back Tuesday, I called at 8:25am today and was told he didn't come in until 11am but I would be first priority and receive a call back by 11:30am. Still no call back. The current problem at hand is not only are they sending me half doses but they are giving me incorrect dosing information!! 3 people from their company and their partner pharmacy have gave me incorrect dosing information. Causing me the patient to inject myself with the wrong amount of medicine! Is this really who you want to handle your health??!!
Response from SkinnyRxJul 20, 2024
Dear Tawsha, We deeply regret to hear about your continued dissatisfaction. Please be informed that we have endeavored to rectify the situation by delivering the necessary medication to you free of charge. Further, we have adjusted your dosage up at our expense to ensure your needs are met. If, in spite of our efforts, you're still not content, we invite you to directly contact either Nadia or Kelli TFN at 888-979-9580 Monday to Sunday 8am to 8pm. We deeply apologize for any inconvenience you may have encountered and are ready to assist you further.
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