SkinnyRxReviews of skinnyrx.com

Response from SkinnyRxAug 19, 2024

We apologize for the delay with your order. We recently started accepting California applicants and experienced high demand. All packages include ice packs to keep products cold during shipping. If ice packs melt but the vial isn't hot, the medication should be fine. We've confirmed your order cancellation via email as requested. For any questions or feedback, please contact us at [email protected].

Response from SkinnyRxAug 19, 2024

Dear Tori, Thank you for sharing your feedback. We are committed to transparency and ensuring that our patients fully understand the program. Upon reviewing the call recording, we confirmed that the month-to-month nature of the program was clearly communicated, as was the initial discount. You even inquired about further discounts on subsequent months on the recording. Despite this, we arranged a 50% refund and promptly canceled your subscription as per your request. Our program typically requires six weeks to start showing results, and we strive to set realistic expectations from the outset. We regret that this program did not meet your expectations and wish you the best in your health journey. Sincerely, SkinnyRX

Response from SkinnyRxAug 19, 2024

We're sorry for the inconvenience caused by our repeat calls. This error has been fixed. If you'd like to be added to our Do Not Call list, please send us your contact information. At SkinnyRx, we value your satisfaction and appreciate your feedback. For any questions or to be placed on our Do Not Call List please contact us at: Phone: 888-979-9580 Email: [email protected] Thank you for your understanding.

Response from SkinnyRxAug 14, 2024

We're sorry for the delay and any frustration this caused. We want to make sure we address your concerns. We recently started taking applications in California, and there's been a lot of interest. This led to longer wait times than usual. Also, since you asked for a higher dose, we needed more information from you to make sure we prescribe safely. We care about our patients and gave you a free month to make up for the wait. Your order is being prepared by the pharmacy and should ship out today. We're here to help if you have any other questions or concerns.

Response from SkinnyRxAug 13, 2024

Thank you for your positive feedback about Michael Cavalier. We're glad to hear he provided helpful and knowledgeable service. We appreciate you taking the time to share your experience.

Response from SkinnyRxAug 14, 2024

We're sorry to hear about the trouble you've been having. Getting repeated calls must be frustrating, and we want to fix this for you. There might be a glitch in our system causing these extra calls. We'd like to stop this and add your number to our do-not-call list. Could you please either: Call us at 888-979-9580, or Email us at [email protected] We'll make sure to sort this out quickly. Thanks for bringing this to our attention. We're committed to resolving your concern and improving our service.

Response from SkinnyRxAug 14, 2024

Greetings, and we appreciate your interest. You are pertaining to a 2018 FDA observation report concerning Promise Pharmacy. These notifications, known as "483 reports," are delivered to sterile compounding pharmacies following an assessment. These reports are permanently accessible in public archives. The upshot of this is that all FDA obserpovations were promptly and satisfactorily resolved. Feel confident knowing that the pharmacy undergoes regular inspection and is authorized by the State Health Department and Pharmacy Boards. Additionally, Promise Pharmacy hasn't received any patient complaints or reports of adverse events associated with the products in question. In their report, the FDA affirmed that they have no knowledge of any negative events connected to the use of products from Promise Pharmacy. If there are any more inquiries or issues you'd like us to address, feel free to get in touch with our team at toll-free number 1-888-979-9580 if you prefer.

Response from SkinnyRxAug 8, 2024

Thank you for taking the time to share your feedback on Trustpilot. At SkinnyRX, we genuinely value every customer's experience and constantly strive to improve our business practices based on the insights we receive. We've carefully reviewed the details you've provided in your Trustpilot review. However, we're unable to locate an account in our database that matches the information given. This makes it challenging for us to fully understand and address the specific situation you've described. We're committed to ensuring the best possible customer service for all our clients. If you feel we haven't met your expectations, we'd very much like to hear more about your experience and work towards a resolution. Please don't hesitate to reach out to our customer support team directly. We're here to listen and will do our utmost to address any concerns you may have. Your satisfaction is important to us, and we're eager to get to the bottom of any issues you've encountered. By working together, we can not only resolve your individual concerns but also improve our overall service for all customers. Thank you again for your feedback. We look forward to the opportunity to make things right and ensure your experience with SkinnyRX is a positive one.