Andrea D.
Nelvie excellent customer service
Nelvie helped me with the initial set up and was very polite, professional and helpful. I was really on the fence about using this product but I decided to try It. I only gave 4 stars due tue the expense, not the customer service
Response from SkinnyRxJul 29, 2024
Thank you for your feedback and for giving our product a try. We're delighted to hear that Nelvie provided excellent customer service during your initial setup. Our team takes pride in being polite, professional, and helpful, so it's great to know that Nelvie embodied these qualities. We understand your hesitation about trying a new product and appreciate that you decided to give ours a chance. Your trust means a lot to us. Regarding the expense, we hear your concern. While we strive to offer competitive pricing, we also invest heavily in quality and features to provide the best possible value. We'd love to hear more about your thoughts on pricing - your input helps us continually evaluate and improve our offerings. Thank you again for your review and for acknowledging our customer service. We hope that as you continue to use our product, you'll find it delivers excellent value for your investment.