SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx Reviews | Read Customer Reviews of skinnyrx.com

SkinnyRx reviews

Showing 213 reviews with 1 star · Clear filters

Albert W.
Feb 28, 2025
I am currently taking the highest dose…
I am currently taking the highest dose 1ml oral and was never told that’s there wasn’t anymore higher dose then that. I am currently not losing any weight on it.
Response from SkinnyRxMar 3, 2025
We apologize for the experience that led to your negative review. We take your feedback seriously and understand your frustration with not seeing the weight loss results you expected. Our clinical team would like to connect with you to understand what may be happening. There are several factors that can impact the effectiveness of the medication, including diet, exercise habits, and ensuring the medication is taken exactly as prescribed. Please contact us at 888-979-9580 so we can discuss your specific situation and develop a personalized plan to help you achieve better results. We're committed to supporting your health journey and finding solutions that work for you. Thank you for giving us the opportunity to address your concerns.
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Anne
Feb 18, 2025
Terrible company with the worst…
Terrible company with the worst customer service I have ever experienced. Highway robbery. Cancelled and was still charged. Oh and their customer service hung up on me
Response from SkinnyRxFeb 24, 2025
Thank you for taking the time to share your feedback on Trustpilot. We take all customer concerns seriously and We sincerely apologize for any inconvenience you've experienced. Based on the information provided in your review, we have been unable to locate an active account associated with your details. According to our company protocol, when a customer calls to cancel their service, we immediately process the cancellation and close the account. Once canceled, there is no way for us to bill your account again unless you personally reinstate it by contacting our customer service team. To help us investigate your specific situation further and provide proper assistance, we kindly ask that you contact our customer support team directly at 888-979-9580 or via email at [email protected]. Please reference your Trustpilot review so our team can prioritize your case. We value your business and would appreciate the opportunity to address your concerns and ensure everything is properly resolved.
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Cynthia A.
Feb 16, 2025
Non-sterile technique
If the ad I just saw is any indication, you are setting yourself up for big time infection. Sterility is out the window. No Bueno.
Response from SkinnyRxFeb 25, 2025
We're sorry to hear about your experience. Our medications are always shipped in a sterile environment with great care, and we provide detailed administration videos on our website to help our customers use the products safely. Looking at the information from your TrustPilot review, we weren't able to locate an account with us, which makes it difficult for us to address your specific concerns. We'd really like to help sort this out for you. Please feel free to call us at 888-979-9580 so we can better understand what happened and find a solution.
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Jenna
Feb 15, 2025
If you are currently taking semi…
If you are currently taking semi glutide offered by a private provider do t waste your time with this company unless you are willing to do 100% of the legwork. You WILL pay upfront only to be told you have to start at the beginning dose. They did refund my money - but what a waste of time!
Response from SkinnyRxFeb 25, 2025
We appreciate you taking the time to share your feedback. We're sorry to hear about your frustration with our dosage protocols. Just to clarify - our medical team has a safety policy that requires proof of your previous higher dosage before we can prescribe that same level. This is actually for your protection, as starting at too high a dose without proper medical history could potentially cause serious side effects. Without this documentation, our clinical team is required to start you at the beginner dosage, which is the safest approach for your health. We know this might feel inconvenient, but your wellbeing is our top priority. If you'd like to discuss your specific situation further or need help submitting your previous prescription records, please reach out to us directly. We're here to help you navigate this process.
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Carrie
Feb 10, 2025
This is SPAM CITY.
This is SPAM CITY. If you use the products, great. I decided not to do so. As a result I get numerous daily calls from a number of different phone numbers. I end up blocking a couple new numbers from them daily.
Response from SkinnyRxFeb 13, 2025
We're sorry to hear about your negative experience. While we appreciate you taking the time to share your feedback, we notice we don't have any additional details about your specific situation beyond your first name, which makes it difficult for us to investigate and properly address your concerns. We genuinely care about making things right. If you could please email us at [email protected] with more information about what happened, we'd be happy to look into this for you. At your request, we can also add your phone number to our do not call list. We value all feedback and use it to improve our service. We hope you'll give us the opportunity to assist you and resolve any issues you've experienced.
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Matt R.
Feb 10, 2025
This product is subpar customer service is a scam.
This product is subpar. Not an appetite suppressant. I tried for a month with no results. The cancellation process is a sure sign this is not a ligitimate company. When they try to sell you over and over again and offer multiple discount's you know it is a scam. In fact, they never actually got around to offering the discount she just stated at the end (most likely to get it recorded) that I did not accept the offered discount. Not that I would have accepted any discount because the product is worthless. I think this is some kind of boiler room operation because the CR needed to keep me on the line for a certain amount of time. Over 15 minutes.
Response from SkinnyRxFeb 18, 2025
We’re sorry to hear about your experience and apologize for any inconvenience caused. After reviewing your account, we noticed you’ve only had the product for about 1 month. It’s important to note that weight loss products like this typically take 6-8 weeks to show results, as supported by research. As a courtesy, we’ve issued you a partial refund, even though we’re unable to accept returns of prescription medication for safety reasons—just like any pharmacy. We hope this helps, and we’d love for you to give the product a bit more time to see its full benefits. If you have any further questions or need additional support, please don’t hesitate to reach out!
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Barbie
Jan 23, 2025
None of these reviews are saying they…
None of these reviews are saying they lost weight. NO I DO NOT HAVE AN ACCOUNT BECAUSE OF POOR COMMUNICATION WITH YOU PEOPLE. I’m talking about the reviews of NO weight loss.
Response from SkinnyRxJan 23, 2025
We noticed your review and want to help, but we're having trouble finding your account in our system. Please email us at [email protected] with your account details or call 888-979-9580. We're here to make this right and get things sorted out for you.
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Khloe S.
Jan 23, 2025
Beware
I called to have my subscription cancelled because the medication is expensive and they literally harassed me about keeping my subscription. They try to offer you multiple discounts to try to keep you as a customer. If they are able to offer you a discount, why don't they make the medication cheaper. It doesn't even work so I paid for 3 months of medication for nothing. You also cannot cancel online, you have to call them, so they can guilt you into keeping your subscription.
Response from SkinnyRxJan 23, 2025
Hi there! I'm sorry to hear about your experience. I've looked everywhere in our system but can't seem to find an account matching your information. We'd really like to help sort this out! Could you shoot us a quick email at [email protected] with your account details? Or if you prefer, give us a ring at 888-979-9580.
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