SkinnyRxReviews of skinnyrx.com

Response from SkinnyRxMay 20, 2025

Thanks for your feedback. We're really sorry you had a frustrating experience with us. Since you only shared your first name, we can't locate your specific order to see exactly what happened. When medication requests are declined, it's always about keeping you safe - we consider your health, age, and other medications you might be taking. If you'd like to reach out to our customer service team with your full name and order details, we'd love to look into this for you and help sort things out. Your wellbeing means everything to us. Hours of operation are Monday- Friday 8am-8pm and Saturday-Sunday 9am-6pm EST at 888-979-9580.

Response from SkinnyRxApr 17, 2025

Anna, We’re sorry to hear that your experience hasn’t met expectations, and we truly appreciate your feedback. At SkinnyRX, we source our medications exclusively from trusted 503A and 503B compounding pharmacies. 503A pharmacies are licensed by state boards of pharmacy, while 503B facilities are FDA-registered and held to rigorous manufacturing standards. We take pride in providing high-quality, safe medications to thousands of patients nationwide. It's also important to know that results with medications like tirzepatide can vary — especially with oral forms — and are significantly influenced by diet, exercise, and consistency. That’s why we offer access to a clinical team who can help you make adjustments if you’re not seeing the results you expected. We understand skepticism, but we encourage potential customers to explore our 2,100+ verified reviews, where we maintain an average rating of 4.8 stars. Our goal is to support each patient on their health journey, and we’re always here if you’d like to speak further. Wishing you the very best, - The SkinnyRX Team

Response from SkinnyRxApr 14, 2025

We understand your frustration with the results you experienced. While many customers see positive outcomes with our product, results can vary significantly from person to person due to individual body chemistry and metabolism. It's important to note that our medication works best when combined with proper diet and exercise. Additionally, some customers don't notice significant changes until 8-10 weeks of consistent use, which is longer than the one-month period you mentioned. We apologize that the product didn't deliver the results you were hoping for. The partial refund of $34.90 was processed according to our return policy, though we understand this may feel inadequate given your experience. At SkinnyRx, we're committed to customer satisfaction. If you'd like to discuss your experience further or explore other options that might work better for your specific situation, please contact our customer support team directly. Your feedback helps us improve, and we appreciate you taking the time to share your experience.

Response from SkinnyRxApr 2, 2025

We understand your concern about the unexpected subscription. We apologize for any confusion with your order. To clarify, our records indicate that this subscription was created through our online ordering system, which requires customer input to complete. We don't have any record of you contacting us previously to cancel this subscription either by phone or email. We've gone ahead and cancelled your subscription effective immediately. You won't be charged for any future deliveries. If you have any other questions or need further assistance, please don't hesitate to reach out to our customer service team. We're here to help resolve any issues you may experience.

Response from SkinnyRxMar 19, 2025

We are sorry to hear about your medical issues and the frustrating phone calls you've experienced. While we take your concerns seriously, the severe abdominal tearing you describe would be highly unusual from our products, and our calling practices strictly limit contact attempts and honor all opt-out requests. We'd welcome the opportunity to investigate your specific situation directly through our customer care team to properly address and resolve these issues. You can call or email our customer care team. Email: [email protected] Phone: 888-979-9580

Response from SkinnyRxMar 12, 2025

Thank you for sharing your concerns with us. I sincerely apologize for any confusion or disappointment you've experienced. It appears there may have been some confusion regarding our medication options. We offer both oral and injectable forms, which are priced differently due to their formulation and administration methods. Perhaps this distinction wasn't clear during your visit with us. I also wanted to address your concerns about effectiveness. According to research, this particular medication typically requires 6-8 weeks to build up adequately in your system and show noticeable results. Since you've only been taking it for about a month, you may not yet be experiencing its full benefits. For optimal results, we recommend continuing the medication as prescribed, alongside a healthy diet and regular exercise routine. Many patients begin to see improvements around the 6-8 week mark. We value your feedback and would be happy to discuss your treatment plan further or answer any additional questions you might have. Please feel free to contact us directly at your convenience.

Response from SkinnyRxMar 6, 2025

Thanks for your feedback about the anti-nausea meds. We wanted to clear things up - we actually include those to help with nausea that can happen when you start weight loss medication. It's a common side effect, and we wanted to make sure you had something on hand if you needed it. We're really sorry for any confusion this caused! If you have any questions or need anything else, please reach out anytime. We're here to help. All the best on your health journey,

Response from SkinnyRxMar 3, 2025

I'm so sorry to hear about your experience with us. We never want our customers to feel misled about pricing. While we do our best to clearly communicate our pricing structure—both online and over the phone—that the first month is promotional before moving to our regular monthly rate. Our subscriptions are always cancellable anytime, no questions asked. We'd love to make this right for you. Please reach out to our team directly at [email protected] or call 888-979-9580 so we can discuss how to resolve this and earn back your trust. Thanks for bringing this to our attention,