SkinnyRxReviews of skinnyrx.com

Response from SkinnyRxApr 24, 2025

Thanks so much for sharing your SkinnyRX journey with us! Congrats on reaching your ideal BMI - that's fantastic news! We're glad Ivy and our team made things smooth for you, including the cancellation process. We hear you about wanting more of that doctor-patient connection and detailed plan discussion - that's really valuable feedback for us. Happy to know the medications arrived on time and were easy to use. We're taking your thoughts to heart as we work on improving the personal care aspect of our service. Thanks again and best wishes on your continued health journey!

Response from SkinnyRxApr 23, 2025

Thank you for taking the time to share your feedback about your recent experience with us. We're pleased to hear that our representative was willing to help, answered your questions, and demonstrated product knowledge. We sincerely apologize that you found our representative difficult to understand at times, and that their delivery sounded scripted. Clear communication is essential to providing excellent service, and we clearly fell short of our standards in this instance. Please know that we're taking your feedback seriously. We're implementing additional training to help our team communicate more naturally and clearly so you can feel fully confident in both the information you receive and how it's presented. If you have any other questions or concerns, please don't hesitate to reach out. We value your business and are committed to improving your experience with us.

Response from SkinnyRxApr 14, 2025

Thanks so much for the great feedback about Jane! We're really glad she was helpful, professional, and answered all your questions without any sales pressure. I'll definitely pass your kind words along to her. It means a lot that you took the time to let us know about your positive experience!

Response from SkinnyRxApr 8, 2025

Thank you so much for your kind words about our service! We're truly happy to hear you found our team both knowledgeable and kind - these are qualities we really strive for. We noticed you gave us less than 5 stars, and we'd love to understand what we could improve to make your experience perfect next time. Even small suggestions help us get better! Thanks again for taking the time to leave your feedback. We value your input and hope to serve you again soon!

Response from SkinnyRxMar 12, 2025

We're glad they've been professional with your medication information! It's reassuring when healthcare providers clearly communicate both dosage instructions and delivery schedules. This kind of reliability makes managing your treatment much easier.

Response from SkinnyRxMar 10, 2025

Thank you for your review! We're happy you found our process simple and easy to use. May we ask why you didn't give us the full 5 stars? Your feedback helps us improve. Thanks again!

Response from SkinnyRxFeb 24, 2025

Thank you for your fantastic feedback! We’re glad to hear you enjoy our product and customer service. We noticed you didn’t give us a full 5 stars, and we’d love to know what we can do to improve. Your weight loss journey is important to us, so if you have any suggestions or need assistance, please reach out. We’re here to help!

Response from SkinnyRxFeb 18, 2025

Thanks for your feedback! We're glad you think it’s a good weight loss plan. 😊 If there’s anything we can do to make your experience even better, we’d love to hear your thoughts—let us know how we can improve!