SkinnyRxReviews of skinnyrx.com

My ordeal started when I tried to speak with their clinical team. I wanted assistance with the beginning dose as I am changing from another provider. My order has been on hold for 3 days while the clinical team would call me. They never called so when I called to cancel, I was told that was not possible because the pre-payment locks in the lower price and the expense of shipping and stuff and it violates their terms of service. The reason they have so many reviews is the literally email you after EVERY communication and ask for a review even when your issue has not been resolved. I am disputing the charge for my order that is on hold. In decades of having credit cards this is my first charge-back ever. Be very careful if you purchase one of their pre-paid bundles.

They wasted hours of my time.

If I could leave no star I would. Not only did they charge me immediately without me ever speaking to a medical provider. They said I needed to speak to a medical provider for my state and then had a non-medical provider that spoke broken English from a script call me, who then tried to sell me a medication that I did not request and would not ever request. They did not have on file the actual request. I’ve been asking for two weeks for a refund with absolutely no assistance. Avoid this business at all cost! Completely unprofessional, totally fly-by-night, trying to profit off of other people‘s wellness issues. Update: The below response is an example of the fact that they are willing to deceive the public. They are well aware of the issue - I have made several dated and timed specific request to their customer service department all the way up the chain. I have their phone calls, voicemails and portal messages logged and dated. As well as their emails. I have been requesting a refund from the beginning and still have not received any positive outcome. They did offer me 10% off.😂

I decided to take my bottles of the supposed GLP-1 to my pharmacist only to find out the reason I’m NOT LOSING ANY WEIGHT IS BECAUSE THE PILLS ARE FAKE…IT’S A SCAM. They get you to buy 3 months(or more upfront) and then ship EVERYTHING TO YOU SO THEY SAY YOU CAN’T GET A REFUND BUT YET THEY OFFER A GUARANTEE THAT THEY DO NOT HONOR. I am in the middle of speaking with the pharmacy board, the bank AND THE FBI…I told you SkinnyRx you don’t know who you’re dealing with. REFUND MY MONEY.

I request several times not to be deliver this product anymore and to stop deducting $320 from my bank account. I’m allergic to this product , and even though ho it works for me I unfortunately can’t afford it but some customer service here apparently aren’t lessening to the customers. All I need is not to be ship no more of this and want my money back ASAP. thank you and I finally hope you guys understand that shouldn’t be that difficult to follow. Someone please call me , I don’t want the delivery I need my money back $320 thank you.

DO NOT PURCHASE! I was excited to begin my weight loss journey and purchased the 6 month bundle for $1494. Upon receiving my first shipment, the paperwork in that shipment titled, “Welcome to SkinnyRx” has errors. The QR code that says “Scan For VIP Patient” goes nowhere. So I called the number listed on this paperwork, 866-631-8863, I was shocked when it went to another company. I thought I dialed wrong; I did not! This error in information made me nervous as I was going to inject this “medicine” into my body. I tried logging into my account, and that didn’t work either. As I enter my email, it said to enter an “OTP password” which I never received. I finally called the number on the website to explain my issues. They tried to reassure me to try the “medicine”. The number you call is to a third-party company that has no idea what you are shipped. It sounded like a standard call center line of BS. I explained I lost faith in this company and am fearful to take the received “medicine”. They tried to tell me that I could email or chat to a pharmacy rep—I did notice they never said call—but I explained again that if the information sent with the “medicine” is not accurate, how can I trust that “Medicine”? I requested a refund, I was told I could not receive one since I purchased a bundle and they prepay for shipping and the pharmacy something! I asked for some of my money back and was told again that due to them prepaying to get me a lower rate, I could not receive any refund. That is unacceptable. How can I take “medicine” from a company who doesn’t even give an accurate phone number on their paperwork? I was excited to make changes in my life and instead I am now out $1400 that I don’t have to give away.

I have been waiting for a callback since August 8th regarding my request to switch my medication, but I have not received a response. Additionally, I was charged for the medication I wanted to switch from, and I am requesting a refund for that charge.

DONT BUY THIS GARBAGE THEY LEEP CALLING EVEN THOUGH I HAVE BLOCKED THEM THIS IS A SCAM BUY AT YOUR OWN RISK. YOU WILL NEVER GET YOUR MONEY BACK!