SkinmedixReviews of skinmedix.com

Giving 5 stars because my money was refunded upon request. I ordered two Obagi products and then found these terrible reviews. I panicked and immediately emailed the company (replying to the order confirmation email) to ask them to cancel my order. I received an email within 24 hours confirming cancellation and the money was refunded to my account in a couple of days. Admittedly, I told the company I wanted to add more products to a new order (out of fear of being ghosted); whether I would be in funds today had I been honest about my reason for cancelling, I will never know. Kudos to Skinmedix for refunding my money however I wouldn’t touch this company after reading about the awful experiences that people have had.

Odd, all these negative reviews. I read them only after ordering my products and figured I had lost my $180. However, received notice of shipment and then the shipment arrived quickly. I compared my products with my friend’s who had ordered my products directly from Obaji. Same product. No counterfeit. Am perplexed how some of us have a great experience de and som don’t. Believe it would benefit Skinmedix to answer some of the negative responses. Had I read reviews before ordering, I would not have ordered from them.

This is the second time I have reordered Retinol Obagi 1% product at this website, best price and quality product, because I have used the 4th bottle so I have experience about the product Obagi and have free shipping 👍

Ordered Obagi products before I read the reviews, so panicked a bit and contacted them, but to be fair, contact was excellent and delivery from USA within 21 days. Product looks genuine enough.

I ordered obagi I then realised it was 14 dollars shipping. Contacted them via email they sent of confirmation . I then read horrific reviews on here . Panicked contacted them again asking if their products were fake etc . They contacted me straight away reassured me and gave me the option to cancel my order . Because of reviews on here I chose a refund. I have just had notification that my money is back in my account. Hassle free and definitely they do have a customer service who were very responsive . I can't complain . I now need to source what wanted now though from another source. I am sorry I read and believed the negative reviews. Well done skinmedix and thankyou .

I was skeptical when I ordered as the products were coming from the USA but received prompt order confirmation email and dispatch email with tracking on. Did get worried when parcel tracking updates stopped when it reached the UK but can confirm the products arrived as ordered no problems! (For reference products took 12days to arrive from date ordered via standard international shipping)

I had seen that there were absolutely terrible reviews for this site but that was after I’d already placed my order! However, my order arrived very quickly and everything was perfect. I cannot fault the service I got, or the price!

Looked at reviews in the us after I ordered and though oh no. I am very pleased with the products and speed if service. Excellent and much cheaper than buying in the U.K.