SkincolorReviews of skincolor.net

Ordered a tube of Biafine on 4/23/26. Charged $34.42. Product not received. Want a refund to my Discover account. 732-816-6916.

Don’t buy. You buy one product as advertised in their pictures and they sent you another product. And if you try to get a refund because sure the wrong product was sent the will make you pay for shipping cost which turns out to be half of my purchase ($20 out of $40) in my case. Is a scam. Don’t buy.

I lost my money. They are scammers.

Excellent service

Delivered in 5 business day all OK !

Do not order with skincolor. My order has been delayed for over a month and is still not delivered. Customer service refuses to take responsibility for the package being held and will not issue a refund.

I ordered some hair products at the end of August, for a total of about $100. A few weeks later, UPS informs me that I needed to pay $350 to receive the package, which I refused, and the package was sent back to Skin color. I never even touched the package, just said “return to sender”. The return package made its way back to Portugal, but hasn’t moved since the end of September because the “address is incorrect”. I contacted skin color at least 3/4 times, they said they are in touch with UPS, but they won’t reimburse me until the package is back to them. The issue is: they are the ones who provided the wrong address, they are the only ones able to contact UPS to unblock the situation. It’s been 2 months now that I’m asking to be reimbursed, nothing. I don’t know if they are incompetent or scammers, but either way, don’t waste your money with them!

Good/excelint