SkincareglowsReviews of skincareglows.com

Customer service is non-existent. They don't respond to emails.

I haven't received my order. Based on this tracking number, it was delivered to the wrong address. It is supposed to be at my home address. I ordered many times from their website and this was the first time it never came. I emailed their customer service with a screenshot as proof that they made a mistake, but there has been no response. I will never order again

I’m still waiting on product…#74609 sent tracking number 7/31…it’s now 8/2 USPS states they are waiting on pkg. I was so excited and planned to use this site for several things… the retina gel 1% was my first product… I’ve emailed at least twice for update… no response..if I receive product I will happily update this site!!!

This company ignored my request via email to return a hydroquinone product that smelled bad. I then returned the item via USPS mail to the return address listed on the website, and it was sent back to me.

I bought a tube of hydroquinone and it was a tube of clear liquid. Gross. Not cream at all. It just poured out like water. Ugh. (I bought one previously which was fine). Anyway it was gross.

Thought this site was a golden mine and found out differently ordered my products got no response so i emailed a few days later, someone replied saying a tracking number will be sent and it will be delivered 2-3 business day, so I got a tracking number and for 2 weeks, the tracking results show that the package was not given to the postal service for delivery, so I emailed again and got nlo resources, so I called, and a guy answered the phone like it was his personal cell phone, not a a business, asked him about my order, he said all orders were shipped out already.... got me thinking if that was the case the carrier would have already tracked it in their system, what is going on here, I'm thinking cut my losses and ge my money back.

omg- emailed them twice- No reply! the audacity if them. They don;t show the ingredients on their website- so i ordered anyway- (thinking, well, everybody in 20224, is pretty much aware of toxic product agents, so I guess I can trust them). I got the product- full of harmful, cancerous chemicals. I just wanted to return it and get a refund. They aren't responding. Had I saw their reviews first however, I would have never gave them business.

I previously purchased from the company a couple months ago to buy Tret. It was a decent experience THEN. I’m not sure what happened but do not purchase from them NOW. Unprofessional no customer service nor support. Emails go unanswered. Had to message them on Instagram to get a response about their so called “3-4 USA delivery” LIES. They do not ship the product. Instead of professionally responding they chose to refund my order? Why not ship my item out in the first place? Or simply contact me via email and let me know what’s going on with my order? Unprofessional. Purchase elsewhere. Update: I did not request a refund. I stated where is my order? I wanted information regarding the order and when it would be shipped out OR a refund. You guys automatically went to a refund. As I said I won’t be purchasing from here again.