Skin Beauty Reviews | Read Customer Reviews of skin-beauty.com

Skin Beauty Reviews | Read Customer Reviews of skin-beauty.com

Skin Beauty reviews

15 approved reviews, newest moderated first

Alison Q.
Aug 8, 2026
Avoid at all costs
AVOID AVOID AVOID AVOID Place an order in April 2026 and am still waiting for it to arrive. Email address and website are non existent. Avoid at all costs.
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JOANIE S.
Mar 23, 2026
This product is not authentic
This product took forever to receive. Secondly this product is not authentic. On the back it has information that does not match the information on an authentic Sothys product. I have used this product in the past that I purchased from a licensed esthetician and I compared the labeling and your product is not authentic Sothys brand.
Response from Skin BeautyMar 24, 2026
Hello Joanie, Your order shipped the same day it was placed, which was 2/28/26. As for the authenticity of the product, we understand your concerns. I understand why the packaging raised questions. I want to reassure you that the Sothys product you received is 100% authentic. The item was sourced through authorized channels and is distributed by Sothys USA, which is a licensed distributor of Sothys France. Some Sothys products are manufactured and labeled in the United States for the U.S. market, which is why you may see “Miami, FL” on the packaging. This does not indicate that the product is counterfeit—it reflects regional distribution and manufacturing practices. To provide full transparency, I have emailed you a screenshot of the direct correspondence from Sothys confirming the authenticity of this product.
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Fabíola S.
Jun 19, 2025
Excellent service!
Excellent service!! Wonderful place!! Luana is amazing!
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MAGA Q.
Apr 19, 2025
I ordered a product and no longer…
I ordered a product and no longer wanted it, in fact I canceled it and they still sent it! Total was $52. I had to pay to send the item back $8 and they charge $8 for a restock fee.. Its bs because most places do return postage and isnt that their job to put stuff back. I had to pay $8 for them I guess for them to do their job.. I will not be buying from them again
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Shelley
Apr 5, 2025
They are a scam organization
They are a scam organization. They advertise fake plant products that are very large and attractive. They deliver a piece of junk. Taught me a lesson dont deal with online websites unless your positive they are legit. They are deplorable in advertising a nice product and delivering a few plastic strands of junk in what is suppose to be a full fern plant. I learned a lesson STAY AWAY FROM WEBSITES THAT YOU DO NOT KNOW, No i specifically ordered from YOUR WEBSITE, AND you know it. Others have also ordered from you and your reply is the same. There is no one else to contact because it is your company that is ( maybe being used) No Mistakes its YOUR COMPANY WHO IS TAKING THE ORDERS! MAYBE YOU NEED TO INVESTIGATE WHO IS USING YOUR WEBSITE, THEY ARE DOING QUITE WELL HIDING BEHIND YOU and making a bundle from US
Response from Skin BeautyApr 7, 2025
We understand your frustration, but it seems there has been a mix-up. Our company specializes in skincare and beauty products—we do not sell ferns or plants. You may want to check with the company you purchased from to resolve your concern. Additionally, we want to clarify that this review has been mistakenly posted on our page. We take customer feedback seriously, but since this review does not pertain to our products or services, we kindly request that it be removed or corrected to reflect the appropriate business.
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Bradley C.
Mar 26, 2025
Ordered two ferns
Ordered two ferns. What I received was small dime store plastic fern’s. Nothing like the pictures and definitely not worth half the price. Don’t be fooled.
Response from Skin BeautyApr 7, 2025
We understand your frustration, but it seems there has been a mix-up. Our company specializes in skincare and beauty products—we do not sell ferns or plants. You may want to check with the company you purchased from to resolve your concern. Additionally, we want to clarify that this review has been mistakenly posted on our page. We take customer feedback seriously, but since this review does not pertain to our products or services, we kindly request that it be removed or corrected to reflect the appropriate business.
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S L.
Mar 26, 2025
Total rip off
Total rip off. Major misrepresentation. $75 for three ferns....got three fronds! They also stink! Very angry.
Response from Skin BeautyMar 31, 2025
We understand your frustration, but it seems there has been a mix-up. Our company specializes in skincare and beauty products—we do not sell ferns or plants. You may want to check with the company you purchased from to resolve your concern. Additionally, we want to clarify that this review has been mistakenly posted on our page. We take customer feedback seriously, but since this review does not pertain to our products or services, we kindly request that it be removed or corrected to reflect the appropriate business.
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wendy M.
Apr 4, 2024
These guys are not legitimate
These guys are not legitimate. I placed order - they shipped completely different items and don't respond to any correspondence. Order 243609 I have sent over 30 emails to them
Response from Skin BeautyApr 4, 2024
We kindly ask you carefully check spam folder for any communication regarding your concern. Should you need further assistance or if you are unable to find the information, please contact our customer service team at https://www.skin-beauty.com/contact-us.html and they will be more than happy to guide you through the next steps.
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