ArrowTan
Paid for a VPS, ended up with a dead server and no support
I'm not sure how this host got big Indian YouTubers to promote it, but my experience has been terrible. I bought a VPS and was told I'd have to wait 24 hours for access. When I finally got in, the terminal was barely usable, so I rebooted it. It never came back online. There is no option in the panel to restart, reinstall, shut down or do anything else with the server, so I'm completely locked out of something I paid for. I contacted support and asked them to reboot it, bring it back online, and after a while reinstall a specific OS. The reply I got was "it's already on xyz OS", which had nothing to do with what I asked. Support is basically non-existent. The general chat in their discord server is full of other customers begging for help with their services. From what I can tell, only one person has access to the VPS systems, and the rest of the staff can't actually do anything. I waited three full days before writing this to give them a fair chance to fix it. Nothing changed. It feels like a typical summerhost. I don't usually leave bad reviews, but I'd strongly advise anyone to look elsewhere.




