Rod N.
Ben worked hard over several days and lots of calls...
Ben worked hard over several days and lots of calls to find me flights that saved a bit of money and provided Business Class on the long hauls. DO NOT EXPECT QUICK RESULTS. 2 over-night stays were required and a 3rd as COVID testing requirement information was not provided. I was told this is "not a travel agent's responsibility." Was also told "Mr. Todd all included luggage was stopped due to COVID." Not Todd, did not feel special. Note a tip was charged that was not authorized. NOT 1 Star Performance, NOT 5 Star either...

