SKEGICReviews of skegic.com

Response from SKEGICDec 29, 2024

Dear customer, thank you for your feedback, and we sincerely apologize for the inconvenience caused. We value your concerns and want to make things right. Please contact us at [email protected] with your order details so we can assist you with a resolution. We appreciate your understanding and are committed to improving your experience.

Response from SKEGICOct 20, 2024

We apologize for your bad experience. However, we sent you the items included in your order information. The order tracking link: https://t.17track.net/en#nums=SF6045281904740 shows that the items have been delivered. At the same time, we have confirmed with the carrier many times that your package has been delivered to the correct delivery address. In addition, we are happy to resend you a new cable in the emails we actively communicated with you. But you rejected this proposal. At the same time, we are happy to refund, but since we actually paid the shipping fee and sent the package, we again proposed to refund the money for the goods, except for the shipping fee. In the end, you still rejected our proposal and directly opened a PayPal dispute. Based on this incident, we actively provided all the evidence of the relevant order to the PayPal team, and in the end we believe that we can get a reasonable ruling. By the way, it seems that the trustpilot review has become a vent for a small number of consumers who like to give bad reviews. Finally, we will continue to adhere to product quality and after-sales service, and strive to provide better products. Most of our products have a one-year warranty. If any product has any quality issues, you can provide relevant evidence and contact our official after-sales email address [email protected].

Response from SKEGICOct 10, 2024

We are sorry about that. If there is a quality problem, please get in touch with us by email at [email protected]. We will resend a new one to you. We provide one year of free replacement service.

Response from SKEGICOct 10, 2024

We are sorry about that. Due to production batch issues, some of the stocks have the problem of data cable connectors easily falling off. If there is a quality problem, please get in touch with us by email at [email protected]. We will resend a new one to you. We provide one year of free replacement service.

Response from SKEGICOct 10, 2024

We are sorry about that. If there is a quality problem, please get in touch with us by email at [email protected]. We will resend a new one to you. We provide one year of free replacement service.

Response from SKEGICOct 10, 2024

We are sorry about that. If there is a quality problem, please get in touch with us by email at [email protected]. We will resend a new one to you. We provide one year of free replacement service.

Response from SKEGICOct 10, 2024

We are truly sorry to hear about your negative experience with our product. Please accept our sincere apologies for any inconvenience caused. If there is a quality issue, we offer a free replacement. Kindly reach out to our customer service team at [email protected], and we will be happy to assist you with this matter. Typically, all orders are processed within 24-72 hours and delivered in 6-10 business days. Some orders may experience delays due to customs inspections or other unforeseen circumstances, and we appreciate your understanding in such cases. Once again, we apologize for any inconvenience. Please feel free to contact us if you have any further concerns.

Response from SKEGICOct 10, 2024

We are sorry about that. If there is a quality problem, please get in touch with us by email at [email protected]. We will resend a new one to you. We provide one year of free replacement service.