Issamu N.
I just had a horrible experience. Be careful!
I just had a horrible experience with Sixleaf. I laughed few campaigns paying the monthly fee. I was testing how the website works and I did 2 rounds of promos which was not very good. The Return of investment really does not worth. I stopped using the service. After 2 months I noticed a charge in my credit card and for my big surprise they were charging a monthly fee for their services which I was not using. After few rounds of conversation, no feedback. Only excuses and horrible customer service.
Response from SixLeafSep 11, 2018
Hi Issamu, We understand you're saying that you did not realize SixLeaf had monthly subscriptions. SixLeaf's service is a month to month subscription service only and none of SixLeaf's promotional services are one-time use only. There is not a long-term commitment for any of SixLeaf's services and you can cancel at any time, but you must request cancellation in writing before your next billing cycle to avoid being charged again. On our sign up page, there is language that states that by clicking SUBSCRIBE NOW a client acknowledges and accepts the following: By clicking SUBSCRIBE NOW I understand and agree to the following: My credit card will be charged today for my MONTHLY SUBSCRIPTION to the SixLeaf platform. PAYMENT: My credit card will be charged every 30 days from today for my current monthly subscription. RENEWAL AND CANCELLATION: My subscription renews automatically, unless I contact SixLeaf in writing to request a cancellation. TERMS: I understand and accept the TERMS & CONDITIONS for SixLeaf. We never received any notice from you that you were unhappy with the results. If you would direct any specifics to [email protected] we would be happy to go over results and find out why you were not satisfied.