Sixfootoak Reviews | Read Customer Reviews of sixfootoak.com

Sixfootoak Reviews | Read Customer Reviews of sixfootoak.com

Sixfootoak reviews

Showing 51 reviews with 1 star · Clear filters

Amy C.
Jul 31, 2025
This business is a scam
This business is a scam. I ordered shoes 7/8/25, and was sent a tracking number the next day. As of 7/31/25, the tracking number has never updated and only states that a label has been created. I sent customer service and email, and I was told that they are busy so tracking takes awhile to update (since it’s coming from China, not US). I waited again, and emailed. I was sent another BS response that they need to make more shoes. Well, that’s a lie because they’re supposed to be Nike. They also lied in saying the shoes have already been sent. DO NOT FALL FOR THIS SCAM! Do not believe the positive reviews-they’re obviously done by people in the company or bots.
Response from SixfootoakNov 15, 2025
I'm really sorry this whole experience has felt so misleading and drawn-out - waiting weeks with no movement on a tracking number would frustrate absolutely anyone, and I completely understand why you feel like you're being given the runaround. You deserve clear, honest information about your order. I want to check the exact status directly for you instead of giving you another vague update. To do that, could you please send me one of the following: - your order number, - your tracking number, or - the name and email used at checkout. Once I have that, I'll look it up immediately and tell you exactly where things stand - no excuses, no confusion. Sometimes a tracking label can sit in "created" status for longer than it should if the carrier doesn't scan it properly, and sometimes the shipment gets held before entering the system. But I don't want to guess - I want to verify your specific case. Thank you for reaching out again despite how frustrated you are. I'm here to get you a clear answer.
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Miguel A.
Jul 30, 2025
Horrible experience with this company
Horrible experience with this company. After going through their website and ordering a 7.5 size in men they send me a women size 7.5. Tried getting issue resolved but couldn't get hold of them through phone so had to email them. After chatting with them they said it was no problem with their system and to keep the shoes when I just wanted the correct size. Offered only 20% percent back from what I paid. Never buying from this company ever again and don't recommend purchasing from them. They need better customer service resolving issues when they send the incorrect size to my home. Now im stuck with a pair of shoes that are no use to me.
Response from SixfootoakNov 15, 2025
I'm really sorry you had to deal with this - getting the wrong size, then feeling like you can't reach anyone for real help, would frustrate anyone. And you're absolutely right to expect clear support, especially when the mistake wasn't yours. I want to take a closer look at what happened so we can get this sorted properly. Could you please send me a few clear photos of: - the inside tag of the shoes you received. - the box label - a side view of the shoes themselves Once I have those images, I can verify exactly where the sizing error happened and follow up with our warehouse team o move this forward for you the right way. You shouldn't be left with a pair you can't use - I'm here to help you get this resolved.
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Greg
Jul 27, 2025
Fake !!!!
Fake !!!!! This place sent me fake Jordan one low sneakers. The leather isn’t the same to begin with. Tongue is half the thickness and wimpy. The Nike swoosh isn’t even the same design as the real shoe, it’s like imitation carbon fiber… On their website, they claim that these are authentic 100% all the way. I guess you get what you pay for but when you’re tricked into buying something you think is real that is fraud. They also sent fake QR codes from StockX, passing it off as the real deal. Thank you very much for ruining my day.
Response from SixfootoakNov 15, 2025
I'm really sorry you had this kind of experience - opening a box and immediately noticing things that don't look right is incredibly disappointing, and I completely understand why you feel misled. When details like the leather, tongue, or swoosh seem off, it breaks your trust right away, and I truly hear your frustration. To look into this properly for you, I'd like to review the pair you received in detail. Could you please send us a few clear photos of the areas that concerned you? If possible, include: - the side view with the swoosh - the tongue and stitching - any labels or tags - the box label These images will help us verify exactly what happened and allow our warehouse team to check for inconsistencies on their end. I know this wasn't the experience you expected, and I'm here to help you get clarity and move things forward once we can review the photos.
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