SisuCare EducationSisuCare Group focuses on training, placement and staffing of CNAs in California. We are accredited by the California Department of Public Health (CDPH). We offer high-quality training programs for aspiring healthcare professionals through our CNA, DSD, and HHA certification programs.SisuCare’s online Certified Nursing Assistant (CNA) training is an excellent way to become a CNA in just 6 weeks.
SisuCare Education (sisucare.com) has 59 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Vocational Training · Walnut Creek, California
Excellent
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Excellent
Vocational Training · Oakland, California
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Vocational Training · Arcata, California
Excellent
Showing 11 reviews with 1 star · Clear filters
Elise
The worse school to go to. Very bad and stingy service. They do not provide you with good education or correct training. There were several errors in the education, and they made me redo hours of schooling because of a mistake they made. Would not recommend the worse school ever and the clinicals are horrible and do not teach correctly. It is a scam
Alehana G.
Don’t waste your $ they’re unprofessional
Response from SisuCare EducationAug 27, 2026
Hello Alehana Garcia, thank you for sharing your feedback. We take concerns regarding our students’ experiences and the professionalism of our team seriously. However, we have been unable to identify an enrollment or student record associated with the information provided in this review. We would appreciate the opportunity to better understand your experience and determine whether you have had an interaction with our school. Please contact SisuCare Education at [email protected] directly and provide your name and additional details regarding your experience so our team can review your concerns appropriately. We remain committed to providing our students and prospective students with professional, respectful, and supportive service throughout their experience with SisuCare Education.
airfried
This program is unprofessional and a scam. They are inconsistent, unorganized, and rude all for the price of over 2k. It's absolutely ridiculous how they treat students and expect us to learn. my clinicals have been cancelled, moved, and my instructor is rude. they clearly has bias against certain students, and does not monitor nor follow the rules of the program. Their organizational methods are also a joke as they messed up my documents two days before clinicals started and made me pay 200$ out of pocket to fix it. Furthermore, the facility we are at doesn't even have room to accommodate our class size and it is extremely unfortunate that we have a learning environment like it to the grand total of 2k. Do not use this program
Response from SisuCare EducationJul 29, 2026
We're truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it must have been to experience changes to your clinical schedule, communication concerns, and issues with your documentation. This is not the standard we strive to provide, and we take feedback like yours very seriously. We'd like the opportunity to better understand what happened and review your concerns with our team. Please email us at [email protected] with your full name and program details so we can investigate the situation and work toward a resolution.
scobo N.
My clinical instructor was great, but my experience with SisuCare was completely unacceptable. During clinicals, I caught chickenpox and missed two days because I was genuinely sick. Since I knew attendance was important, I contacted Student Support—the department that is supposed to provide accurate information. I was clearly told that because I had already completed enough clinical hours, I did not need to make up the additional day I missed and that I had nothing to worry about. I relied on that information. Then, after I completed all of my clinicals and waited the full 10 business days for my certification to be processed, I was suddenly told that I did have to make up the missed day after all. If I had been given the correct information from the beginning, I would have scheduled the make-up day immediately instead of wasting weeks waiting for a certification that was never going to be issued. This wasn’t my mistake—it was the result of SisuCare providing inaccurate and conflicting information. Their lack of communication, poor organization, and failure to keep students properly informed has now delayed my certification, postponed my ability to start working, and cost me valuable time and income. It’s incredibly frustrating that students are expected to deal with the consequences of mistakes made by the very people who are supposed to guide them. If you’re considering SisuCare, be prepared for inconsistent information and unnecessary delays. I cannot recommend this program based on my experience.
Response from SisuCare EducationJul 20, 2026
Thank you for taking the time to share your experience, Scobo. We're sorry to hear about the frustration and uncertainty you faced, especially after dealing with an illness during your clinical training. We understand how upsetting it must have been to receive information that you later found to be inaccurate. We recognize how this could have affected your certification timeline and your plans to begin working, and we sincerely apologize for the confusion. We take your feedback about communication and student support very seriously. Experiences like yours help us identify areas for improvement so that students receive clear and consistent guidance throughout the program. We'd appreciate the opportunity to review your situation with you directly and ensure everything needed for your certification is completed as quickly as possible. Please email us at [email protected] with your details so that we can provide a resolution as soon as possible.
Jolynn R.
I was 10 minutes late to 1 class . Ok whatever I'll make up the 10 minutes. My makeup was scheduled over a month out and required me to makeup 4 hours. Ok again whatever let's just get it over with so I can move on ! Nope. Called to confirm my time and date because the email they were going to send me with all the info never showed up . Of course it didn't . The instructor miss Margaret cancelled the class . I was not going to be informed. Once again scheduled my makeup for June 14th exact words " if the instructor doesn't cancel again " . My class ended April 21st . I will send you an email with the details . Still no email. I can almost guy you she's gonna cancel that class as well. This is the BIGGEST complaint with this company. I read the reviews and thought nah it can't be that bad .. NO NO it really is do not do it ! I drove 4 hours every weekend to get to class and I was late 1 time just 10 minutes . I will continue to write these reviews every time my life is delayed because of this company. I am literally stuck in California until I finish this class . I had planned on being in Missouri with my for her hip replacement on May 5th as my class ended April 21st . I still can't get to her because this company. I will continue to write reviews every month on every site I can find until it's over. Do not go with sisucare !
Response from SisuCare EducationMay 28, 2026
Hi Jolynn, we’re extremely sorry to hear how frustrating this experience has been for you. We understand how delays, scheduling changes, & communication issues have created added stress, especially when personal plans and family matters are involved. Attendance and makeup requirements are part of the program policies that all students are required to follow, including minimum makeup hours tied to state compliance standards. That said, we recognize that the scheduling and communication around your makeup session did not meet expectations, and we understand why that added to your frustration. We’d genuinely like the opportunity to look into your situation directly and help clarify the remaining steps needed for completion. Kindly reach out to us at [email protected] with your full name and contact information so we can review and assist you further. We appreciate your feedback and take concerns like this very seriously as we continue to work on improving the student experience.
Chantal Christine G.
Kicked out of first set of clinicals because the facility was infested with bed bugs, then forced to do 25 hours over the required hours to finish clinicals because they couldn't find a schedule that fit my 5 hour clinical schedule. Now I am still waiting for my completion paper work that was supposed to be here within 10 days. Don't go here its not worth it. The office people all suck besides Jas and the instructors only teach basics not whats on the test.
Response from SisuCare EducationMay 20, 2026
We are sorry to hear your experience didn’t reflect the standard we aim to provide for our students. The situation involving the clinical facility was an unexpected, isolated occurrence, and it’s not something that typically occurs within our cohorts. Student safety and learning environments are taken seriously, which is why adjustments had to be made during that period. We also understand the added frustration caused by the scheduling changes and the delay in receiving your completion paperwork. While clinical hour adjustments are sometimes necessary to meet state requirements and secure available facility schedules, we understand how inconvenient this experience was for you personally. Your valuable feedback has been shared with our team as we continue improving the student experience. We appreciate you acknowledging Jas, and we sincerely apologize again for the challenges you faced.
Ravend Nashika D.
After only enrolling there was a $250 enrollment application there's a whole lot of hitting things that are not uncovered until after you do this because they're going to automatically act like you owe them money even after a day or two they're going to say you owe them half the money that you agreed to pay them for Education even if you did not give them any kind of identification or sign any kind of paperwork not digitally agree to participate in the class but to actually sign any paperwork or actually go to an orientation or start any curriculum without these things but they still will pressure you and still act like you owe them the money, their language makes it hard to understand and communicate as well and as far as communicating they're not patient they don't communicate well and the communication they do have is only about money they seem like they pressured a lot of people into giving the money although they did not give them anything for the money that they're requesting and deciding to go to the school and plan paying the application fee does not entitled to Legal signature of participating actually into the school a digital type name is different than a actual signature so be mindful of the schools because they really getting over on a lot of people
Response from SisuCare EducationMay 20, 2026
We’re sorry to hear that you felt frustrated during the enrollment process. We want to clarify that our $250 enrollment application fee has always been disclosed upfront and is clearly listed on our website, including its non-refundable nature, before enrollment. You can review our fee structure here: https://sisucare.com/fees Our admissions process also includes digital agreements and acknowledgements that are part of the enrollment procedure. These are legally recognized forms of consent and are used to help students secure placement, scheduling, and onboarding in the program. At no point is a student added into active training without going through the required enrollment steps. We understand that enrollment policies and financial commitments can feel overwhelming, and we encourage all prospective students to review terms carefully and ask questions before enrolling. We also take communication concerns seriously and will share your feedback with our admissions and support teams. We appreciate you sharing your experience and wish you the best moving forward.
Coops
Paid for a DSD class they never sent me any information to access it. I called and they kept transferring the call. I called. My payment processor and filed a claim. They scammed me out of $95. Read all the reviews and I dont recommend this horrible place to anyone.
Response from SisuCare EducationJun 9, 2026
Thank you for bringing this to our attention Coops. We sincerely apologize for the frustration you experienced regarding access to your DSD course and the difficulty you encountered when seeking assistance. This is not the level of service we strive to provide, and experiences like the one you described are not representative of our usual student experience. We take concerns regarding course access and communication very seriously and are continuously working to improve our support processes. We would welcome the opportunity to review your situation and better understand what occurred. Thank you for sharing your feedback, as it helps us improve the experience for future students.