SistemmaCPAPReviews of sistemmacpap.com

You should NOT tape the whole product box with your company tape (Sistemma) and fragile tape. Worse of all, you paste over the important information of product labelling. It is so messy and difficult to remove. Update: I don't think you should decide what I do with my product box. I would not call it shipping box but product box. I keep all my product boxes, I do not throw them. I treat them as part of product. It is useful if I need to ship out for rma or service or even when moving places. I keep my boxes even for my 5 year old monitors. Do you throw your iPhone or computer boxes and just keep the product? Do you see iPhone product boxes being taped all over? It gave a lousy first impression of the product. It is also difficult to cut through so many tapes. Why not just put product box in another shipping box. You taped out the important details. You tape over the product labels, with information not found on the product itself. If I remove your tape, the label is tored along with it. I have to try to look through your tape. I just giving a true review and hope you take customer feedback seriously.

Very slow and no communication

The return policy is unethical. I turned the machine one (without a hose) for the whole of 1 minute (max) and the reading on the machine was that it had 1hr of use. When I sought to return the machine they told me they would only refund 70%. That is a total of $180 less than I paid. That's absolutely ridiculous and unethical and they couldn't care less. They claimed I used it. Absolute lie. The device was not even straight from the manufacturer. It had a sticker on the back of a third part repair company. BEWARE. Update: I spoke with ResMed directly and they just turning on without a hose to make sure it blows starts the usage meter. They said it should show up as a leak, but this garbage company wouldn't no. GARBAGE COMPANY WITH GARBAGE POLICIES AND GARBAGE CUSTOMER SERVICE.